Head of Back Office Operations

It was founded in 2014 and is a technology provider for fintech companies in the Forex, Blockchain, and traditional financial services industries. 

We provide companies with all the IT infrastructure based on our technologies and are constantly improving our products and services. 

Our goal is to remove barriers to participation in the financial business and minimize the time it takes for new participants to enter the market. We have developed a financial ecosystem that includes liquidity, IT products, and payment services.

Our values: Honesty and transparency, focus on results, continuous development.

Location: Cyprus (remote or office — your choice)

Key Objectives:

• Oversee and streamline end-to-end invoicing processes, payment settlements, client payments, financial reconciliations, and client reporting across diverse business units

• Manage comprehensive client onboarding and offboarding processes, ensuring smooth transitions and compliance with regulatory requirements

• Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks

• Ensure integrity and accuracy of internal information and client data through robust control mechanisms and regular audits

• Develop and optimize robust back-office processes and systems, driving efficiency, scalability, and lean process improvement initiatives

• Regularly liaise with finance, legal, compliance, customer support, and technology teams to align processes, improve cross-departmental efficiency, and promptly resolve operational issues

• Supervise the preparation and distribution of accurate and timely client statements, reports, and internal documentation

What we expect:

• At least 7 years of experience in brokers

• Extensive experience managing back-office operations in financial services, brokerage, fintech, or payment processing companies

• Deep expertise in financial operations, settlements, invoicing, payments, client onboarding/offboarding, internal data management, and regulatory reporting

• Proven record of implementing process improvements, lean methodologies, and automation initiatives

• At least C1 English