The Vault is a licensed Crypto Asset Service Provider (CASP) regulated in Cyprus, operating at the intersection of digital assets and institutional-grade financial infrastructure. We are a fast-growing company committed to building robust, compliant, and scalable operations across multiple jurisdictions.

ROLE OVERVIEW

We are looking for a hands-on and detail-oriented Operations Coordinator to support the Operations Director in scaling and strengthening the company’s operational backbone. This role covers the full spectrum of day-to-day operations — from regulatory compliance support and entity structuring to process automation, counterparty account management, and partner coordination. The ideal candidate is organised, proactive, and comfortable navigating the complexity of the digital assets industry in a fast-moving, multi-jurisdictional environment.

KEY RESPONSIBILITIES

Infrastructure & Project Support

Support the Operations Director in executing projects aimed at developing and improving the company’s operational infrastructure
Coordinate cross-functional workstreams, track milestones, and ensure timely delivery of assigned tasks

Counterparty Relations

Assist in opening and maintaining accounts with banks, payment processors, liquidity providers, crypto exchanges, custodians, OTC desks, and other financial and crypto service counterparties
Support ongoing relationships and help resolve operational issues with external partners and service providers

Regulatory Research & Process Development

Monitor and research regulatory requirements across relevant jurisdictions
Help translate regulatory findings into actionable internal processes and compliance frameworks

Corporate Expansion, Licensing & Assessments

Assist in coordinating the opening of new legal entities in target jurisdictions
Support the end-to-end process of obtaining new licenses and regulatory approvals, liaising with legal counsel and local authorities as directed
Assist in conducting operational and compliance assessments
Support certification processes and act as an operational point of contact for auditors and assessors

Policies & Documentation

Draft, maintain, and update the company’s internal policies, procedures, operational manuals, and regulatory documentation
Ensure documentation is aligned with applicable regulatory standards and internal best practices

Process Improvement & Automation

Continuously analyse and help optimise operational workflows to improve efficiency, reduce risk, and support business growth
Identify bottlenecks and propose structured solutions across departments
Assist in automating operational and administrative processes
Research, evaluate, and help implement AI tools and workflow automation solutions to increase efficiency across the organisation

REQUIREMENTS

Experience

2–4 years of experience in operations, compliance, or project coordination within fintech, digital assets, or any financial services
Understanding of regulatory frameworks, practices, and principles applicable to the financial and crypto industry – nice to have
Experience supporting licensing or certification processes is a strong advantage

Skills & Competencies

Strong organisational and project coordination skills — able to manage multiple workstreams with competing priorities
Analytical mindset with a structured approach to problem-solving
Comfortable navigating ambiguity in a fast-paced landscape
Hands-on experience with process automation tools and AI-powered solutions is a plus
High degree of ownership — able to take responsibility for tasks and drive them to completion with guidance but minimal hand-holding
Strong sense of accountability for outcomes, timelines, and quality of work

Education & Languages

Bachelor’s degree in Business Administration, Finance, Law, IT, or a related field
Relevant certifications (e.g., CAMS, ICA, PMP) are an advantage
Fluent in English (written and spoken); Russian or Greek is a plus

WHAT WE OFFER

A hands-on role in a growing, regulated digital assets company
Direct collaboration with the Operations Director and exposure to C-level leadership and strategic decisions
Competitive compensation package
Opportunity to grow into a senior operational role as the company scales
Hybrid working arrangement and a collaborative team culture

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