Senior QA Engineer

EuropeRemoteSenior

As a Senior QA Engineer on the Shopify team, you’ll be the first dedicated QA on the team — the quality gatekeeper for our Shopify Plus storefronts, our Recurly-based subscription stack, and the high-volume DCO experiment pipeline that drives our roadmap. You’ll work side-by-side with the Shopify engineering team, the CRO partner running 15+ active GrowthBook experiments, and the Recurly Solutions team mid-cutover from Recharge.

This is not a “test the theme” role. Main store – Drift is a Shopify Plus subscription business with custom pixels, Theme App Extensions, Checkout UI Extensions, Shopify Functions, and a Hydrogen proxy backend. The surface to test is wider than a normal Shopify shop, and we don’t have a process for it yet. We need someone senior enough to define quality strategy, not just execute someone else’s test plan.

You’ll report into the Engineering Manager, partner closely with our CRO/PM lead, and align with Scentbird’s cross-brand QA strategy. Drift sits within Scentbird’s Technology department.

This is an ideal role for someone who brings both hands-on QA expertise and strategic thinking—someone who knows how to build test plans that scale as fast as we do.

What You’ll Be Responsible For:

Own the end-to-end QA process across the Shopify Plus storefronts, Hydrogen proxy backend, custom pixels, and supporting extensions.
Define what “ready to merge” means per repo. Stand up the pretest workflow, regression checklist for develop → live merges, bug severity taxonomy, and the “should we ship?” judgment calls.
Expand synthetic monitoring (Checkly) coverage of live storefront critical paths, and run post-deploy smoke tests.
Test Recurly subscription edge cases (split, combine, retry, cancel, prorate) and international flows (shipping, tax, currency, customs).
Lead root cause analysis and blameless postmortems for production incidents, with concrete prevention follow-ups.
Team collaboration and work closely with PM/CRO

What We’ll Love About You:

You possess an engineering mindset tempered by the scrutiny of a seasoned skeptic.
You have the backbone to make the “no-go” call when quality is at risk, managing high-pressure deadlines with radical transparency and zero ego.
You champion the belief that quality is a collective mission, making it seamless for engineering and product partners to align with your standards.
You find professional satisfaction in identifying critical bugs within the cross-stack seams that others might overlook.
You are a builder who has successfully stood up QA workflows from zero, rather than just maintaining existing test plans.
You view high-velocity DCO and A/B experimentation as a core feature set to be safeguarded, not a logistical burden.
You appreciate that fragrance is about the sensory experience and are driven to ensure our digital touchpoints reflect that premium standard.

What You’ll Need to Have (required qualifications):

5+ years in QA / SDET roles. Ideally in DTC e-commerce or consumer tech.
Shopify Plus experience — themes, Theme App Extensions, ideally Checkout UI Extensions and Shopify Functions.
Hands-on automation in Playwright or Cypress. Fluent TypeScript.
Pixel / analytics testing shipped in production (Mixpanel, GA4, or similar). You know how to assert event correctness, not just “did it fire.”
Strong grip on QA methodology, agile / 2-week sprints, and CI pipelines (GitHub Actions).
Can read Liquid, React, and basic GraphQL. You don’t have to write the feature, but you need to read the code to test it.
Comfortable with Git, Jira, Postman, Chrome DevTools, and performance profiling.
Subscription-commerce experience is a strong plus — Recurly, Recurly Commerce, Recharge, Bold, Skio, or similar.
Plus: standing up a release-gate process from zero (severity taxonomy, merge criteria, release retros); visual regression (Percy / Chromatic) and synthetic monitoring (Checkly, Datadog Synthetics); GrowthBook or LaunchDarkly experiment lifecycle experience; mentoring a junior QA; Hydrogen / Remix / Node service testing.