Senior Product Designer

We’re looking for a Senior Product Designer to join Manychat’s In-Product Analytics team. You’ll report to our Product Design Manager and work closely with product, engineering, and data teams to design intuitive experiences that transform complex data into clear, actionable insights. In this role, you’ll help define how AI enhances analytics—surfacing insights, enabling conversational exploration, and making it easier for users to understand and act on their data.

WHAT YOU'LL DO 🚀

• Contribute across the full product development cycle, from discovery and research through design, testing, and launch.

• Design intuitive, data-rich experiences that turn complex information into clear, actionable insights for users.

• Explore how AI can enhance analytics, including surfacing insights, enabling conversational exploration, and guiding users toward meaningful actions.

• Partner closely with product, engineering, and data teams to shape solutions, align on priorities, and deliver high-quality outcomes.

• Plan and conduct user research (in partnership with research when available), using qualitative and quantitative insights to inform design decisions and validate solutions.

• Act as a point of reference within the design team for AI and data-informed design, contributing to reviews, patterns, and best practices.

• Create clear, structured design artifacts such as flows, prototypes, and documentation that communicate decisions and support cross-functional alignment.

WHAT SUCCESS LOOKS LIKE 🎯

• Data & AI-Driven Design: Demonstrates strong ability to translate complex data into clear, intuitive, and actionable user experiences.

• Designs analytics surfaces and flows that help users understand performance, identify opportunities, and take meaningful action.

• Applies AI thoughtfully to enhance analytics experiences, such as surfacing insights, enabling conversational exploration, or guiding users toward decisions.

• Stays current with emerging AI and UX patterns, and evaluates how they can improve Manychat’s product experience in practical ways.

Cross-Functional Collaboration: Builds strong, collaborative relationships with product, engineering, and design peers to deliver high-quality outcomes.

• Proactively identifies opportunities, gaps, and blockers, helping the team move efficiently and stay aligned.

• Works effectively across functions to shape solutions that balance technical constraints, data complexity, and user needs.

• Contributes to planning and prioritization, ensuring design perspectives are represented in product decisions.

Ownership & Accountability: Take full accountability for end-to-end design within assigned problem areas, consistently improving experiences by identifying and resolving friction points.

• Contributes to and evolves design systems and patterns, particularly for data-rich and AI-enhanced experiences.

• Leverage deep research, data and customer knowledge to inform all design decisions, ensuring solutions meet real user needs and business objectives.

Influence and Business Acumen: Communicates design decisions clearly and persuasively, using storytelling, rationale, and data to bring stakeholders along.

• Influences product decisions by bringing a strong point of view and advocating for user-centered, high-impact solutions.

• Demonstrates strong product thinking by balancing user needs with business goals and understanding how design impacts key metrics.

• Creates clear narratives and documentation that help the product group understand problems, decisions, and progress.

WHAT YOU'LL BRING 💥

• 5+ years of experience as a product designer in a technology-driven organization with a strong track record of delivering impactful end-to-end product experiences.

• Bachelor’s or Master’s degree in Design or a related field

• A compelling portfolio demonstrating excellence in product design, including work on complex systems, user flows, and data-informed experiences that balance user needs with business objectives.

• Experience designing for complex, ambiguous problem spaces—ideally with exposure to AI-powered features, conversational interfaces, or data-rich products.

• Deep understanding of AI interface design principles, conversational design patterns, prompt engineering, and human-AI interaction frameworks that can scale across diverse use cases and contexts.

• Outstanding communication and stakeholder management skills, with the ability to collaborate cross-functionally, influence product direction, and advocate for design decisions across product, engineering, and data teams.

• Advanced proficiency in Figma, along with hands-on experience using AI tools (e.g., Claude, GPT, or similar) and code-based workflows to prototype and test ideas outside of traditional design tools.

• Comfortable creating functional or semi-functional prototypes to simulate AI-driven experiences, including generative responses, conversational flows, and agent-like behaviors.

• Demonstrated ability to leverage AI tools to improve design workflows—such as accelerating research, synthesizing insights, exploring concepts, and increasing iteration speed.

Nice to have Knowledge of front-end development fundamentals and limitations to create feasible design solutions.

• Relevant experience with mobile design for conversational and automated experiences.

WHAT WE OFFER 🤗 We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.

• 💙 Comprehensive health insurance for both you and your family.

• 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.

• 🫶 Flexible benefits package to tailor perks that matters most for you.

• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.

• 🍽️ In-office perks, including free meals and snacks.

• 🤝 Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.