Product Designer, Loyalty, Royal Club

We’re looking for a Middle Product Designer to join our Loyalty team. You’ll work on one of Snoonu’s most important growth levers: retention, rewards, and engagement for high-value users.

Royal Club is a mature and evolving system. Your role is to improve, scale, and refine it, making the value clear, discoverable, and delightful across the Super App.

What You’ll Get Your Hands On:

• Royal Club benefits, rewards, coins, quests, and redemption flows

• Loyalty-related experiences across the Super App (cart, merchant page, profile, verticals)

• Improving clarity, discoverability, and perceived value of of the program

• Iterating on existing systems using data, feedback, and real constraints

• Own end-to-end design of Royal Club features and improvements

• Improve multi-screen flows and interaction patterns to reduce friction and increase engagement

• Balance user needs, business goals, and technical constraints in your design decisions

• Collaborate closely with Product Managers, Engineers, UX Writer, UX Researcher, and Product Design peers

• Use analytics, experiments, and feedback to evaluate and iterate on solutions

• Support design QA and ensure implemented UI matches intended behavior

• Contribute to shared patterns and raise issues or suggestions to Design System owners when needed

This is not a greenfield role. You’ll work with real users, real scale, and real trade-offs.

The Magic You Bring

• 4+ years of product design experience

• Strong mobile app design skills (iOS & Android)

• Experience working with complex, state-heavy flows (rewards, conditions, edge cases)

• Solid UX thinking combined with good UI craft and attention to detail

• Enjoy making interfaces feel refined and delightful

• Ability to work independently within a defined product area

• Clear communication and collaboration with cross-functional partners

Bonus Points if You Have:

• Experience with loyalty programs, gamification, subscriptions, or rewards systems