Content Moderator

Pure is a global dating app committed to bringing honesty and fun into the dating world. We believe that dating is more than just swiping – it's a delightful journey where everyone can discover something special, regardless of their preferences!

We are seeking an experienced Russian&English speaking Content Moderator to join our team and contribute to the continued growth of the Pure app.

Who are we looking for?

• Minimum 2+ year experience of working as moderator, would be a plus if you worked in dating or community apps previously.

• Excellent verbal and written communication.

• Ability to quickly absorb and make use of new information.

• Detail-oriented and attentive.

• Basic skills in Word, Excel, and Google Documents.

• Proficient in Russian and English

• It will be a plus to know other languages.

• Should be able to work on a flexible schedule (including weekends) but mostly shifts will be 16:00–00:00 CET or 00-08 CET 

What will you work on?

• Detect and combat scammers by monitoring the customer service admin system to identify and block users violating the Company's community guidelines.

• Proactively check for suspicious user activities using specialized patterns in the admin-panel, user analytics systems, and spam alert tools, ensuring timely identification and action against bad actors.

• Investigate and uncover new scamming techniques, gather detailed information, and regularly report findings to enhance our defense mechanisms.

• Conduct thorough reviews of user-generated content, including photos and advertisement texts, to ensure compliance with established Community Guidelines. Promptly remove any inappropriate or harmful content from the platform.

• Respond to inquiries from users with blocked profiles, ensuring each case is carefully evaluated before communication.

• Stay vigilant to user reports on abusive behaviour, collaborating closely with the moderation team and other departments to address issues efficiently and maintain a safe and respectful community environment.

• Facilitate ongoing communication with the moderation team and other key members regarding content concerns, updates, and strategies for effective content management and community safety.

What do we offer?

• Remote work.

• A competitive salary that matches our expectations and your level of experience.

• Yearly performance bonus.

• An opportunity to work on a product in the growth stage.

• Yearly education budget.

• A multinational and diverse workplace.

At Pure, we are anything but boring. Join us on a mission to make dating more exciting for everyone!