Business Analyst (Antifraud)

The Risk Monitoring team develops and enhances real-time monitoring and decisioning that protects our clients and the bank by detecting suspicious behavior across Anti-Financial Crime use cases. We build risk controls, alerting and investigation workflows, and continuously improve control effectiveness using data, feedback from operations, and product signals.

Challenges that await you

• Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout

• Facilitating communication between engineering, data/ML, risk operations (Fraud/AML), and product to ensure alignment on monitoring roadmap and control design

• Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution

• Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes

• Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity

What makes you a great fit

• Basic SQL proficiency (data validation, exploratory analysis, alert quality checks)

• Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)

• Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)

• Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes

• Experience in cross-team collaboration and stakeholder management

• Experience with BPMN/UML/DFD (or similar) to visualize processes, decision points, and data flows

• English level B2+ for communication with an international team

Your bonus skills

• Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design

• Understanding of APIs and event streaming (Kafka or similar)

• Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs — Mexico, Serbia, Cyprus — with assistance for the employee and their family

• Flexible work from one of our offices or remote

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave