System Analyst Senior [Customer Service]

• Participation in the product's life cycle from idea to implementation and launch
• Elaboration of specifications for integration interactions between products
• Work with Engineering, Design, and other key teams, ensuring a unified and effective approach to product development.
• Creation of technical documentations, specifications and service requirements
• Designing efficient technical solutions considering business needs with development team
• Finding solutions for complex issues on production
• End-to-end product development requirements management

What makes you a great fit:

• At least 3 years of experience as System Analyst.
• Experience with designing API, architecture, data model and business processes.
• UML/BPMN experienced.
• Experience maintaining living system documentation and knowledge sharing within the team.
• REST/gRPC models knowledge.
• Experience designing complex scalable services with high load and high availability.
• Hands-on experience in launching and developing products from scratch.
• Basic knowledge of prioritization frameworks and team management skills.
• Basic SQL skills.
• Ability to ensure predictability of delivery by reducing uncertainty through detailed system analysis.
• B1 or higher English level for effective communication with an international team.
• Strong communication skills to act as the first point of contact for any questions about system functionality, bridging business and engineering.

Your bonus skills:

• Understanding of asynchronous programming patterns
• Experience working with Kafka