Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.3 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Now we are looking for a QA Engineer. At Sumsub, Quality Assurance is not a reactive "check-box" exercise; it is a proactive pillar of our product development. We are looking for a QA Engineer who operates as both a technical investigator and a product advocate. In this role, you will be responsible for ensuring the reliability of complex verification orchestrations, focusing on the "why" behind every feature to deliver a seamless and secure user experience.
Key Responsibilities
- Analytical Precision: Conduct deep-dive testing across web platforms, SDKs, and APIs. You are expected to deconstruct complex logic and identify potential edge cases before they reach production.
- Collaborative Requirement Refinement: Work directly with Developers and Product Managers to define and sharpen acceptance criteria. We value engineers who proactively identify gaps in technical specifications.
- Technical Troubleshooting: Utilize logs, database queries, and browser tools to perform root-cause analysis, ensuring that reported issues are well-documented and actionable.
Professional Profile
- Experience in Product-Centric Environments: You have a proven track record in fast-paced product companies. We specifically value experience gained in agile tech environments over traditional corporations.
- Self-Directed Problem Solving: You possess the ability to navigate ambiguity. You can explore a new feature, consult documentation, and establish a testing strategy independently without high-level supervision.
- Strong Communication Ethics: In our remote-first culture, proactive communication is essential. You are comfortable initiating discussions, asking clarifying questions in team channels, and advocating for quality standards even under tight deadlines.
- Analytical Mindset: You enjoy the process of exploring and "breaking" systems to make them stronger and have a natural curiosity for how complex backend systems interact with user-facing interfaces.
Technical Toolkit
- API Testing: High proficiency with tools such as Postman and Charles Proxy.
- Observability & Data: Experience with browser DevTools, log analysis (e.g., Sentry, Kibana), and SQL for data verification.
- Platform Versatility: Competence in testing across iOS, Android, and various web environments.
- Test Automation (Optional): While manual proficiency and analytical skills are the priority, experience with or an interest in test automation frameworks is considered a professional asset.
The Sumsub Culture Fit
- Autonomy over Hierarchy: You thrive in a flat organizational structure where expertise is valued over titles.
- Curiosity & Growth: You stay updated on industry trends and are always looking for ways to improve internal QA processes.
- Transparency: You believe in honest, direct feedback and have the professional integrity to signal when quality does not meet our benchmarks.
What We Offer:
- Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers.
- True flexibility. We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
- Extra time off. Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.
- Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.
- Compensation. We offer fair and transparent pay, benchmarked to the market.
- Truly global. We work across continents and time zones, with teammates and customers from all over the world.
- Growth built in. Clear goals, open feedback and personal development plans.
- Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
- Team offsites. Sometimes just Slack is not enough. That is why we meet in person a few times a year.
- Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
- Friendly by design. Our logo is a dog for a reason. We keep things human, open and kind.
The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
