Head of Editorial

Finom is looking for a Head of Editorial to own the words across the Finom experience.

We'll be direct with you, because we'd rather you hear it from us than discover it in the first week: our copy isn't good enough yet. It’s inconsistent, it's longer than it needs to be, it doesn't sound enough like us (which we’re still working out), it doesn't convert as well as we’d like, and errors make it through to publication.

That's the job. You'll own the voice, the style guide and the editorial review layer that makes top notch words systematic rather than accidental. You'll lead our copywriting team, develop them, and help them realise their potential. You'll do this by showing as well as telling: you'll show us what amazing looks like. And you'll set Finom's editorial AI strategy, deciding where generation, drafting and checking genuinely help, and where they don't belong at all.

You will own the English (not localisation, but you'll work closely with the people who do, because English is the source language), which means your standard becomes the ceiling for every market we operate in. Tighten the English and every language gets better.

This is a role for an exceptional editor. Not only a writer, though you'll need to be a strong one. The core of this job is taking someone else's draft and making it materially better, quickly, because you've established a strong standard that brings results. If you find that more satisfying than seeing your own byline, you'll enjoy this job a lot.

What You'll Be Doing

• Owning the words across the Finom experience: the standard, the voice and the final read

• Building and owning the style guide, and driving its adoption well beyond the Editorial team

• Establishing the editorial review layer: who reads what before it ships, against what criteria, and how nothing goes out with errors in it

• Leading and developing the copywriting team, giving direct and useful feedback, and hiring as the function grows

• Owning Finom's editorial AI strategy: where generation, drafting and checking are used, where they aren't, and what quality gates they have to pass

• Writing personally on key projects, campaigns and launches

• Coordinating across lifecycle, web, paid and social so that Finom's language is consistent everywhere a customer meets us

• Partnering with Product to make sure brand voice holds inside the product, not just in marketing

• Working closely with localisation partners so English source quality lifts every market

• Making copy work commercially: tightening, sharpening and testing so that writing converts rather than merely describes

• Building the intake and prioritisation model that lets a small team serve rising demand without the standard slipping

What Success Looks Like

In your first 30 days: you've read everything, you know where the worst copy is and why, you've properly assessed the team you've inherited, and you understand where demand actually comes from. You have a diagnosis, not yet a plan. By 45 days: a first version of the style guide is in use, an editorial review layer is running, and errors have stopped reaching publication. By 60 days: intake and prioritisation are agreed with the teams generating demand, the voice is documented and being adopted outside Editorial, and your first AI-assisted workflows are live with quality gates that hold. By 6 months: Finom sounds like one company everywhere. Copy is tighter and converting better, with evidence. The writers on your team are visibly better than when you arrived. Editorial runs as a function rather than a queue.

Who You Are

• An outstanding and fast editor. You improve other people's writing without taking it over. You do it under deadline, without agonising

• A precise writer. Your English is exceptional. You cut rather than decorate

• Direct about quality. You can tell someone their draft isn't working, explain exactly why, and leave them wanting to fix it

• A brilliant documentor. You've created style guides, review processes or editorial standards where none existed

• Commercially literate. You treat copy as a lever, not only as craft, and you can point to writing that moved a number

• Genuinely cross-functional. You get good work shipped through other teams' processes, not just your own

• Comfortable with ambiguity. There's no style guide, no review process and no documented voice yet. You find that energising

Must-Haves

• Evidence that you can lead the editorial standard, whether through direct people management, mentoring other writers, or operating as a senior individual contributor with strong stakeholder influence. Experience managing and developing writers is highly valued.

• Experience producing high-volume marketing and conversion copy in a fast-moving tech or digital environment. In-house experience is preferred, but strong agency backgrounds are equally relevant where you’ve worked at pace across multiple channels.

• English at native level. Exceptional command of written English, since your work sets the quality ceiling for every localised market

• Demonstrable AI fluency in an editorial context. Not tool familiarity: evidence that you've set policy in practice, defined where AI isn't used, built the checking layer, and held quality as volume rose

• A track record of building editorial standards, style guides or review processes from scratch

• Experience developing writers who measurably improved

• Ability to work across marketing and product surfaces

• Based in an eligible EU location, the UK or Ireland

• We're deliberately open on background. Editorial and journalism, brand and advertising copywriting, and B2B content marketing are all valid routes into this role. We care about the work and the judgement, not the job titles.

Nice-to-Haves

• Fintech, financial services or another regulated industry where precision genuinely matters

• Experience owning voice across both marketing and in-product copy

• Experience running a source-language function feeding multi-market localisation

• Experience building or managing a freelance writer network