Business Analyst (Risk Technology)

Due to the growing workload in Collections and Anti-Fraud, which already exceeds current team capacity and creates risks of delays, operational inefficiencies, and tech debt, we are looking for a Business Analyst to strengthen the stream and ensure scalable delivery.
The role will sit within either the Collections or Anti-Fraud stream, partnering closely with Risk, Operations, and Dev/QA teams on a daily basis.

Expected trajectory:

• First 3 months: take ownership of discovery, requirements, specifications, and delivery support.

• 6–9 months: lead integrations and automation initiatives, driving measurable business impact.

Responsibilities:

• Engage in in-depth business and systems analysis with an emphasis on IT integration within the banking sector, showcasing your ability to understand and streamline complex processes

• Implement IT systems in banking, leveraging your technical acumen to analyse, optimise, and automate processes, ensuring efficiency and innovation at every step

• Propose transformative solutions and bring forth innovative ideas to enhance operational processes, always thinking one step ahead

• Utilise data analytics and customer feedback to guide decision-making processes, mastering the art of situation assessment from multiple angles

• Collaborate with the Risks and Operations teams to bolster processes like debt collection and fraud prevention, making an impact where it matters most

• Explore vendor and product integration, adding your unique perspective to the mix

• Collaborate closely with internal stakeholders and users, including Product Owners, development, and design teams, to enhance process through rigorous A/B testing and effective troubleshooting

• Create impeccable documentation including BRDs (Business Requirements Documents), FSDs (Functional Specifications Documents), specs, User Stories, Test Cases, and Use Cases

• Embrace a systems thinking approach, delve into testing, and collaborate closely with development teams to drive innovation and excellence

Requirements:

• At least 1+ years of experience in business/systems analysis, IT integration, or a FinTech environment, with a proven ability to navigate and improve relevant to FinTech processes and IT systems

• Has expertise in specifications, databases, software tools, problem-solving, and testing methodologies

• Exceptional decision-making skills, with a focus on empathetic solutions that balance development costs with business objectives

• Outstanding communication and interpersonal abilities, capable of engaging and connecting with a diverse range of individuals and teams

• Experience with usage of APIs, system logs (e.g., Splunk), SQL and DBMS principles

• Previous involvement in startups (100-300 people) is a plus

• Proven track record in developing successful financial products is a plus.