Systems Analyst (Cloud Infrastructure)

🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time

Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.

We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.

7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.

Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.

If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.

Southeast Asia's fintech moment starts here.

About the role:

You'll bring structure and clarity to how our Cloud Infrastructure team defines, documents, and aligns requirements across engineering, architecture, and business stakeholders.

What you'll do:

• Serve as the connective layer between engineers, architects, product teams, and business stakeholders on cloud infrastructure and internal platform initiatives.

• Step into a team where analytical work is currently distributed informally, and help establish it as a dedicated, structured function.

• Work across the full lifecycle of infrastructure decisions — from early requirements gathering through documentation of final architecture and process agreements.

What you'll own:

• Gather, structure, and validate requirements for cloud infrastructure and internal platform services through interviews and working sessions with engineers, architects, product, and business teams.

• Document current and target-state processes, stakeholder roles, and interaction points across infrastructure systems.

• Identify technical dependencies, constraints, risks, and conflicting requirements before they become delivery blockers.

• Translate business needs into clear technical requirements, specifications, use cases, diagrams, and acceptance criteria.

• Maintain documentation for processes, systems, integrations, and infrastructure services, and close gaps as you find them.

• Support the breakdown of initiatives into implementation-ready tasks, and document decisions from architectural and technical discussions.

What makes you a strong fit:

• Experience as a Systems Analyst, Business Analyst, or Technical Analyst in an engineering or technology environment

• Strong skills in requirements elicitation, analysis, structuring, and documentation

• General understanding of IT infrastructure, cloud platforms, and distributed systems

• Experience describing processes and system interactions using BPMN, UML, C4, or similar methodologies

• Comfortable working with technical documentation, APIs, integrations, and architecture diagrams

• Strong communication skills, with the ability to translate technical topics for non-technical stakeholders

Nice to have:

• Experience with AWS, Microsoft Azure, Google Cloud, or another cloud platform

• Understanding of Infrastructure as Code, CI/CD, DevOps, SRE, and configuration-management principles

• Familiarity with networking, information security, monitoring, and identity and access management

• Experience with Jira, Confluence, Miro, Draw.io, PlantUML, or similar tools

• Experience with cloud transformation, infrastructure modernization, system migration, or internal platform projects

What we offer:

Ownership and flexibility

• Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)

• Company-provided tools and equipment

Health and time off

• Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits

• Access to an internal mental health support specialist

• 22 vacation days, Philippine public holidays, and 15 sick days

Growth and team experience

• Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications

• Company-sponsored trips to Manila to meet and work with your team in person

• High-performing teams can earn a dedicated beach house week in Southeast Asia.