System analyst (CIF)

We are looking for a Senior Systems Analyst to join the CIF team - someone who can take ownership of complex systems and turn them into clear, scalable solutions. This role sits at the intersection of business and technology, covering everything from solution design and API changes to data flows and database work across multiple consumers. Our goal is to strengthen the team with deep expertise to improve solution quality, increase delivery speed, and reduce overload risks by enabling an experienced analyst to independently drive features end-to-end, from idea to production.

Responsibilities:

• Analyze and document business requirements, system specifications, and workflows

• Design and configure system solutions for the CIF platform to align with business needs

• Collaborate with cross-functional teams to define system requirements, integrations, and customizations

• Model business processes using BPMN notation to ensure efficient system and workflow design

• Identify system improvements and optimize workflows within the existing flows

• Develop and maintain detailed system documentation, including functional specifications, data models, integration plans, and BPMN diagrams

• Perform system testing, troubleshoot issues, and assist in resolving system-related problems

• Work closely with developers to support the development and deployment of system solutions

• Conduct user training sessions and provide ongoing support to end users

• Ensure system stability and performance by identifying issues and recommending solutions

• Stay up-to-date with new features and best practices colaborating with technical team

• Design, implement, and maintain system integrations between CIF and other enterprise applications (e.g., ERP, CRM, third-party APIs)

• Analyze integration requirements, define data flows, and manage data mapping for seamless integration across platforms

What we expect from candidate:

• 3+ years of experience as a System Analyst or a similar role

• Advanced SQL skills

• Strong understanding of system architecture, integrations, and business process management

• Proven experience in designing, implementing, and maintaining integrations between systems (e.g., ERP, CRM, third-party APIs)

• Proficiency in BPMN notation for business process modeling and process optimization

• Ability to create clear and comprehensive documentation, including system specifications, data models, integration plans, BPMN diagrams, and technical workflows

• Experience with data mapping, API integrations, and integration testing

• Strong problem-solving skills for troubleshooting and resolving integration and system issues

• Excellent communication and collaboration skills to interact with stakeholders and technical teams

• Analytical thinking with the ability to solve complex technical problems

• Hands-on experience with the Camunda or other BPMN platforms is preferred