Software Engineer - Backend (B2B)

Sprout Social is looking to hire a Software Engineer to join our Engineering team.

Why join Sprout’s Engineering team?

With collaborative cross-functional teams that span mobile, front-end, back-end and site reliability engineering - the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. On a daily basis, we process tens of billions of requests and tens of billions of asynchronous events. We also ingest billions of social messages every day, and ship more than 1,000 production deployments every month. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers. The best part? In our industry, you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout, our product is a suite, so you just need to move teams. You’re able to diversify your skills, which not only benefits your team - but also your career. 

What you’ll do

Our relationships with our social network partners are fundamental to both our business growth and customers’ success. As an Engineer in the Partnerships and Ecosystems team, you will work on delivery of new network capabilities and new networks to our customers faster. Your work will ensure our customers are delighted by the network partner experience through our applications.

• Write clean, well-tested and reviewable code, leveraging technologies such as Java, Python, MySQL, NSQ, Hbase, AWS, and Kubernetes

• Partner with product managers, designers, and other engineers to define requirements, complete feature work, and identify blockers

• Own the code you write and deploy to production, including identifying and communicating risks or issues

• Review pull requests and design documents from peers, while recognizing and applying established code patterns and best practices

What you’ll bring

We’re looking for a creative, collaborative, highly motivated, and inquisitive learner to help us deliver a great product to our customers. If you’re passionate about building and scaling reliable systems, we’d love to talk with you!

These are the minimum qualifications that our hiring team is looking for in this role:

• 2 years experience developing and supporting software in a production environment

• 2 years experience programming in object oriented languages such as Java, C#, Python, or C++

• Professional English proficiency in verbal and written communication

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• 2 years experience developing Front-End applications

• 2 years experience using third party APIs and building resilient systems

• 2 years experience working with SQL and/or NoSQL databases

• Professional Polish proficiency in verbal and written communication

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.

• Deploy and make changes to our production systems.

• Interact with SQL or NoSQL data stores and messaging queues.

• Collaborate regularly with product managers and other product teams to deliver value to our users.

• Get regular team feedback on your work through code reviews and pairing.

• Proactively monitor the health of our services in production to ensure our customers always have a world-class experience

Within 3 months, you’ll start hitting your stride by:

• Work with your team to create and prioritize quarterly team goals.

• Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.

• Build connections with members from other teams through guild meetings and chapter outings.

• Participate in technical design meetings with your teammates to walk through new feature ideas and system improvements. 

• Work with product managers, UX developers, and front-end engineers to come up with the MVPs of new features.

• Be the first line of defense against product outages and bugs while on support duty.

• Maintain, scale, and build upon systems that handle hundreds of thousands of messages a day.
  

Within 6 months, you’ll be making clear impact through:

• Create, deploy, and manage  resilient systems.

• Build your engineering skills by attending in-house presentations, workshops, and training sessions.

• Form a career growth plan with your manager and work towards it.

• Decompose work into small, similarly sized units so that estimation is unnecessary.

• Identify technical debt and performance bottlenecks within our systems, come up with a plan to improve the code, and get it pushed to production.

Within 12 months, you’ll make this role your own by:

• Integrate and use monitoring and alerting tools to know about problems before our users.

• Participate in architecture discussions with senior team members.

• Be “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner.

• Actively mitigate risk of failed delivery and missed deadlines through courageous, transparent communication with colleagues and stakeholders throughout a project life cycle.

• Demonstrate ownership over the codebase, from design to maintenance and everything in between.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program
We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs)

• Generous Paid Time Off: 26 paid days off annually, in addition to bank holidays and extra company-wide "Rest & Recharge" days.

• Paid Parental Leave: We support all growing families with 20 weeks of paid leave for birthing parents and 16 weeks of paid leave for non-birthing parents.

• Lifestyle Spending Account (LSA): An annual $600 USD fund to support your personal well-being. This can be used for gym memberships, health expenses, hobbies, or other wellness needs.

• Remote & Hybrid Work Support: A flexible, remote-first model supported by a one-time $550 USD home office setup stipend and a monthly internet reimbursement.

• Mental Health & Well-being: Access to dedicated mental health resources and company-wide wellness programs.

• International Travel: Opportunities to travel to our Chicago HQ for team meetups and collaboration.

• Kraków Office Perks: A daily 50 zł lunch stipend when you choose to work from our office.