Senior Software Engineer

As a Senior Software Engineer on the POS team, you'll work directly across the core POS codebase: the React Native and Expo application, the Python and FastAPI backend service, the Terraform infrastructure, and the Argo CD and Helm deployment configuration. You'll design, build, deploy, and operate the next generation of Cloudbeds' point-of-sale experience for hospitality properties, covering staff and device access, floor and table management, menus, orders, kitchen operations, split bills, tips, payments, room charges, receipts, offline operation, and synchronization. This is a hands-on product engineering role with end-to-end ownership across application code, services, infrastructure, delivery, and production reliability. Your goal is to help us deliver a POS that is intuitive for hospitality teams, dependable under real-world conditions, and scalable across properties and markets.

Our POS Team:

The POS team owns the product and its supporting codebase end to end: the mobile application, backend service, AWS infrastructure, and Kubernetes deployment configuration. We connect on-property hospitality operations with the broader Cloudbeds platform, balancing fast product learning with the reliability required for a system used at the moment of service. You'll join a pragmatic, collaborative team that values ownership, thoughtful architecture, direct customer impact, and engineers who are comfortable working across multiple layers of the stack.

What You Bring to the Team:

• Design, build, and operate customer-facing POS experiences across React Native, Expo, TypeScript, and Python services, with a strong focus on usability and reliability

• Develop offline-first capabilities using SQLite, write-ahead logging, synchronization, retry, and conflict-handling patterns so properties can continue operating during connectivity issues

• Build and operate Python/FastAPI backend services that support authentication, staff and device workflows, menus, orders, payments, receipts, and hotel-system integrations

• Design reliable APIs, data models, caching, synchronization, and recovery paths using PostgreSQL, Valkey, REST, and service integrations across the Cloudbeds platform

• Own observability, automated testing, release quality, performance, security, and production support for customer-critical workflows

• Own changes across the POS application, backend services, infrastructure, and deployment configuration, while collaborating closely with Product, Design, Payments, Accounting, Reservations, Infrastructure, Security, and other engineering teams

• Contribute as a senior individual contributor through architecture decisions, code reviews, pair programming, documentation, mentoring, and continuous improvement of engineering practices

What Sets You Up for Success:

• 5+ years of software engineering experience building, shipping, and operating production applications, with strong proficiency in Python and/or TypeScript

• Hands-on experience with modern mobile or frontend development; React Native, Expo, React Query, Zustand, and SQLite experience is highly relevant

• Strong software engineering fundamentals, including maintainable architecture, automated testing, debugging, performance, security, and operational reliability

• Solid understanding of relational data modeling, PostgreSQL, caching, API design, distributed systems, and asynchronous or event-driven workflows

• Experience owning cloud-native delivery and operations, including Terraform, Docker, Kubernetes, Helm, Argo CD, AWS, CI/CD, observability, and production incident response

• Experience building point-of-sale or adjacent real-time transactional systems where money, inventory, and people meet at the moment of service, such as restaurant or QSR technology, retail checkout, ticketing, food delivery, or self-service kiosks

• Experience building offline-first applications, synchronization engines, or conflict-resolution workflows

• Experience with native mobile capabilities, app-store delivery, and hardware integrations, including receipt, kitchen, and printer peripherals, white-label or OEM hardware, and device fleet management

• Experience with payment processing, e-invoicing, and fiscalization

• Strong product sense and customer empathy, grounded in familiarity with hospitality or food-and-beverage operations (floor and table management, coursing, modifiers, voids and comps, shift and cash handling, and tip pooling) and the ability to turn these workflows into simple, reliable user experiences

• Business-level English fluency, with strong written communication and collaboration skills in a remote, globally distributed team

Company Awards:

• Best All-In-One Hotel Management System | HotelTechAwards (2025)

• Overall 10 Best Places to Work | HotelTechAwards (2025)

• Most Loved Workplace® Certified (2024)

• Top 10 People’s Choice (2024)

• Deloitte Technology Fast 500 (2024)

Discover our Benefits:

• Remote First, Remote Always

• PTO in accordance with local labor requirements

• Monthly Wellness Fridays - enjoy an extra-long weekend every month

• Fully Paid Parental Leave

• Home office stipend based on country of residency

• Professional development courses in Cloudbeds University

• Access to professional development, including manager training, upskilling and knowledge transfer