Senior Product Manager (Inbox)

London; Paris

We are looking for a Senior Product Manager to lead the next stage in the evolution of some of our products (Proton Mail, Calendar). Product at Proton sits at the intersection of Engineering, Growth, Data and Design. Your responsibility will be to grow user engagement and retention by creating remarkable user experiences for our community. You are versatile in product-led growth, at the heart of our freemium model.

• Work with the senior leadership team to define a strategic vision and roadmap

• Drive product innovation, develop novel, game-changing product features that expand our value proposition to new user segments and increase our defensibility.

• Define and own what success looks like in terms of metrics such as active usage, user engagement, retention, and revenue.

• Facilitate hand-in-hand collaboration between product, engineering, growth and marketing to align on the vision and the execution.

• Lead the teams through execution from conception to delivery. Troubleshoot and solve problems involving multiple teams inside and outside of product and maintain high development velocity.

• Conduct market research, competitive analysis, and gather customer feedback to inform product decisions.

• Anticipate growth ceilings and define scaling strategies to prevent them, that include managing projects beyond pure-product work, and include foundational technology, tools, and processes, such as a customer engagement platform.

What we are looking for:

We need you to have:

• 6-10 years of experience in product management in B2C or B2B SaaS, preferably in online privacy and/or productivity contexts.

• Proven track-record in successful product and major feature launches in fast-paced environments.

• Strategic leader with an analytical and data-driven mindset, with a track record for delivering products and features on time and with commercial success.

• Strong empathy for the customer, user-centric mindset, and an unwillingness to lower standards.

• A strong innate sense for good UX, with a love for design.

• Experience building and managing high-performing teams.

• A work ethic of going above and beyond to make things happen. Ability to be hands-on and thrive in a fast-paced environment.

• Able to dig into the technical details with engineers and make the right trade-offs.

Even if you don’t meet all the requirements listed above, but feel you could still be a great fit, please still apply.

What We Offer

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable.

• A great Team: Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.

• Technology: you'll get the right hardware and the right software you need to do your best work.

• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.

• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day

• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.

• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building

• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.

• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.

• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.