Senior Product Designer AI

Are you passionate about designing AI experiences that reach millions of people worldwide? Do you thrive in fast-growing environments where your work shapes the future of conversational AI and agentic experiences?

We're seeking a Senior Product Designer with a strong focus on AI to help shape and evolve Manychat's AI products. You will report to our Product Design Manager and work in a cross-functional team to create intuitive, intelligent experiences that empower users to build and manage sophisticated AI-powered automations.

WHAT YOU'LL DO 🚀

• You'll contribute and be involved throughout the entire AI product development cycle, from research to production.

• You'll be an advocate and a key touchpoint for the Product Design team in AI design expertise, reviews and documentation.

• You'll create clear artefacts to help the entire product group understand the rationale and the state of design decisions.

WHAT SUCCESS LOOKS LIKE 🎯

AI Design Excellence

• Demonstrate deep understanding of AI interfaces and conversational design patterns, with ability to create solid and cross-platform experiences for complex scenarios and workflows.

• Apply knowledge of generative AI and machine learning to design scalable and adaptive solutions that empower users to build and manage AI-powered automations.

• Stay current with emerging AI/UX trends and evaluate how they can be incorporated into Manychat's product ecosystem.

Cross-Functional Collaboration

• Foster collaborative relationships with designers, PMs, developers, and cross-functional teams to advocate for best practices and human centered design.

• Take a proactive approach to identifying value opportunities and blockers for the team, ensuring smooth collaboration across multiple functions.

• Successfully design intuitive experiences that enable creators to seamlessly integrate with AI agents, showing deep understanding of both user needs and contextual requirements.

Ownership & Accountability

• Take full accountability for end-to-end design within assigned AI problem areas, consistently improving experiences by identifying and resolving friction points.

• Maintain strong adherence to design systems and established patterns whilst pushing innovation forward in AI experience design.

• Leverage deep research, data and customer knowledge to inform all design decisions, ensuring solutions meet real user needs and business objectives.

Influence and Business Acumen

• Demonstrate ability to influence stakeholders and align diverse perspectives through outstanding communication and advocacy for design decisions.

• Balance user needs with business objectives, understanding key metrics and how design delivers business value.

• Create compelling narratives and documentation that help the entire product group understand design rationale and progress.

TO SHINE IN THIS ROLE 💥

You’ll need:

• Bachelor's or Master's degree in design with 5+ years of experience as a Senior Product Designer at a technology-driven organisation, with a proven track record of designing AI products and conversational interfaces.

• A compelling portfolio demonstrating design expertise in product design, including conversational experiences for complex AI workflows whilst balancing user needs with business objectives.

• Deep understanding of AI interface design principles, conversational design patterns, prompt engineering, and human-AI interaction frameworks that can scale across diverse use cases and user contexts.

• Outstanding communication and stakeholder management skills with demonstrated ability to influence cross-functional teams, advocate for design decisions in AI product development, and align diverse perspectives across product, engineering, and data teams.

• Advanced proficiency in Figma and experience prototyping AI interactions, including designing for generative AI responses, conversation flows, agent behaviours, and dynamic user interfaces.

It would be great if you have:

• Experience with AI prototyping, prompt engineering and vibe coding to rapidly generate and iterate design concepts.

• Knowledge of front-end development fundamentals and limitations to create feasible design solutions.

• Relevant experience with mobile design for conversational and automated experiences.

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.💙 Comprehensive health insurance for both you and your family.📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.🫶 Flexible benefits package to tailor perks that matters most for you.🪴 Hybrid work and generous leave options to prioritize your work-life balance.🍽️ In-office perks, including free meals and snacks.🤝 Company-funded sport activities, annual offsites and team-building events.