Senior Business System Analyst | remote from Serbia

Acumatica is a US based cloud ERP product company and a leading provider of business management software. We help small and mid size businesses grow with a modern platform designed for real world needs.

We are expanding our Platform Analytics team in Belgrade and looking for a Senior Business System Analyst.

🌐 https://www.acumatica.com

What you will do:

• Gather, analyze, and document business and system requirements

• Translate business needs into clear functional and technical specifications

• Create mockups and wireframes using Figma or similar tools

• Model and optimize business processes using user stories, use cases, and UML diagrams

• Collaborate with developers, QA, product managers, and stakeholders

• Coordinate multiple teams and ensure delivery from idea to production

• Monitor progress, identify blockers, and drive resolution

• Facilitate decision making and align stakeholders on priorities

• Perform acceptance testing and create test cases

• Participate in release cycles, including support analysis, bug verification, and release notes

• Review system documentation

What we are looking for:

• 5+ years of experience as a Business or System Analyst in IT

• Strong experience with specifications, user stories, and use cases

• Hands on experience with Jira, Confluence, or similar tools

• Experience creating wireframes in Figma

• Knowledge of databases and SQL

• Experience with system integrations such as REST or SOAP APIs

• Familiarity with BI or analytics tools such as Power BI or Tableau

• Experience coordinating cross team work and delivering projects on time

• Strong communication skills and ability to connect business and technical teams

• Experience working in large scale or international projects

• Professional level of English, Russian is a plus

What we offer:

• Private health insurance

• Performance bonuses

• Full work equipment

• Hybrid work format in Belgrade, with flexibility to work from home or office

• Strong growth opportunities in a global product company