Risk Specialist

• Barcelona, Catalonia, Spain

• Belgrade, Vojvodina, Serbia

• Kraków, Lesser Poland Voivodeship, Poland

• Vilnius, Vilnius City Municipality, Lithuania

• Nicosia, Nicosia, Cyprus

We are looking for an experienced Risk Specialistwith deep expertise in card acquiring and in managing merchants operating under subscription-based (recurring billing) business models. The key area of responsibility will be the design, development, and ongoing monitoring of a system for calculating and tracking VAMP (Visa Acquirer Monitoring Program) rates, as well as managing fraud and chargeback risks.

Key Responsibilities

• Build and maintain a VAMP rate calculation system, including methodology, data sources, automation, and reporting

• Assessment of the planned subscription business model from a fraud and chargeback perspective

• Identification of operational and technical risks

• Recommendations for reducing fraud and chargeback ratios

• Review of available mitigation tools and operational approaches, including solutions such as Ethoca and Verifi, which are usually considered part of a broader fraud/dispute management strategy rather than standalone mitigation tools

• Provide operational and monitoring recommendations for:

• KPI and threshold monitoring

• Fraud ratio tracking

• Chargeback ratio monitoring

• Operational escalation procedures

• Liaise with international card schemes (Visa, Mastercard) on compliance with monitoring programs (VAMP, VDMP, VFMP, ECM, EFM)

• Ensure compliance with card scheme requirements for subscription merchants (free trial, negative option billing, recurring transactions)

Mandatory Requirements

• 3-5+ years of experience in risk management within the acquiring business (bank, PSP, payment facilitator, or processor)

• Proven experience working with subscription/recurring billing merchants, including free trial, auto-renewal, and negative option billing models

• Hands-on experience building a VAMP rate calculation system (methodology, data sources, validation, reporting)

• Deep knowledge of Visa and Mastercard monitoring programs: VAMP, VDMP (Visa Dispute Monitoring Program), VFMP (Visa Fraud Monitoring Program), Mastercard ECM/EFM

• Understanding of the transaction and dispute lifecycle: authorization, clearing, chargeback, representment, pre-arbitration, arbitration

• Experience working with Visa and Mastercard reason codes, with a clear understanding of the differences between fraud and non-fraud disputes

• Knowledge of early warning and dispute prevention tools: Ethoca Alerts, Verifi CDRN, Verifi Order Insight, RDR (Rapid Dispute Resolution)

• Strong SQL and Excel skills for working with large transactional datasets

• Understanding of KYC, AML, and merchant underwriting principles in acquiring

Nice to Have

• Experience in international acquiring (cross-border, multi-currency)

• Experience integrating and configuring anti-fraud systems (3DS 2.x, device fingerprinting, behavioural analytics)

• Knowledge of PCI DSS and card data handling requirements

• Experience with BI tools (Tableau, Power BI, Looker) for building monitoring dashboards

• Experience working with card schemes on remediation programs

Personal Qualities

• Analytical mindset and strong attention to detail

• Ability to work with large datasets and identify patterns

• Proactive approach to risk identification and solution proposals

• Strong structured communication skills with business, operations teams, and card schemes

What We Offer

• Opportunity to shape the future of fintech solutions within a growing company 

• Collaborative, horizontal team structure that values your expertise and ideas 

• Continuous learning and development opportunities to enhance your skills and career growth 

• Competitive salary and benefits package 

* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.