Retention Sales Specialist (Remote)

Remote from: USA, Mexico, Ireland, Latin America, Canada, Israel.

About the Role

You'll connect with registered players, present current offers and promotions, and help them get the most out of the platform. This is a warm-outreach role - no cold calling or prospecting. You'll work with a ready-made database of players who are already familiar with the brand.

What You'll Do

• Make outbound calls to registered players and present current promotions, bonuses, and special offers.

• Handle inbound calls from players returning missed calls.

• Address objections and keep conversations natural, engaging, and goal-oriented.

• Guide players toward purchases using approved scripts and internal processes.

• Build and grow your own retention portfolio during your first two months.

• Work toward performance targets once KPIs are introduced following the initial ramp-up period.

What You'll Bring

• Fluent English and Russian proficiency at A2 level or higher.

• Strong objection-handling skills and the ability to build rapport quickly.

• A results-driven mindset and motivation to achieve sales targets and earn commissions.

• Reliable high-speed internet, a quiet workspace, and a headset.

Work Conditions

• Fully remote work.

• Salary: fixed+bonuses included.

• Full-time (5/2) working during US business hours

Daylight saving time: 11:00 AM–8:00 PM CT

Standard time: 12:00 PM–9:00 PM ET

• B2B contract with direct bank wire payouts.

• Paid Time Off: 5 paid vacation days every 6 months.