Python Engineer (Compliance & Customer Support)

Wallet in Telegram is a digital asset solution natively embedded into Telegram’s interface. Backed by The Open Platform, Wallet in Telegram gained 100M+ user accounts in 2024, and aims to make its solution available to all 1BN+ of Telegram’s users. Wallet in Telegram offers a dual-wallet experience with Crypto Wallet (a multi-chain wallet for trading and sending crypto to contacts) and TON Wallet (a self-custodial wallet with access to the TON ecosystem of dApps and tokens).

We're looking for a Python Engineer to join our Compliance & Customer Support team. You'll design and build automation tools that reduce manual processes, ensuring our compliance operations are scalable, efficient, and audit-ready, while also supporting customer-facing workflows.

Responsibilities:

• Collaborate with Product Managers, Analysts, Engineers, and QA to develop solutions that meet regulatory standards and customer support requirements.
• Design, build, and maintain internal tools for operational teams, focusing on compliance and customer support automation.
• Integrate with external compliance and financial services.
• Contribute to system architecture and design discussions.
• Mentor and support other engineers on the team.

Requirements:

• 5+ years of backend engineering experience.
• Strong Python skills, especially with FastAPI, Pydantic, SQLAlchemy, Alembic.
• Experience with PostgreSQL in production environments.
• Solid knowledge of scalable microservice architectures.
• Familiarity with various storage systems (SQL/NoSQL, in-memory DBs).
• Ability to write clean, maintainable, and well-tested code.
• A mindset focused on simplicity and clarity in solutions.
• English at B1+ level (spoken and written).

Nice to Have:

• Experience in product-driven or customer-facing companies.
• Understanding of compliance or financial services requirements.
• Previous work in Fintech companies.
• Experience with Temporal.
• Experience with LangChain/LangGraph.
• Proficiency in Java or Kotlin.

Why it is a fantastic opportunity:

• Our business is growing at an exponential scale.
• Non-bureaucratic management that focuses on results.
• Regular performance reviews to assess your progress.
• Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.
• Compensation for medical expenses.
• Provision of necessary equipment.
• 20 working days of paid vacation annually.
• 11 days off per year.
• 14 days of paid sick leave to support your health and recovery when needed.
• Access to internal conferences, English courses and corporate events.