Product Manager (Platforms)

PM in this role will mainly tackle challenging infrastructure/platform initiatives, but will also work on improving workflows that impact patients and providers directly.

Requirements

We realise that you may not fit all the requirements, yet be a perfect fit for us. We encourage you to apply even if you don’t tick all the boxes.

• At least 3 years of experience as a technical product manager

• Direct product management experience in one of the following areas: identity & access management, billing, internal tools, developer tools, security, privacy, process automation, workflows, infrastructure

• Direct product management experience leading integration initiatives with third-party vendors

• English level: B2+ or higher, preferably C1

• Proficiency in Russian

• Experience working as a part of a product team, driving collaboration and execution of the whole team

• Structured approach to problem-solving – we focus on solving problems without introducing new ones instead

• Experience making decisions based on data analysis and user research (incl. internal users)

• Basic understanding of system design

• Ability to review third-party API documentation and describe how it works

Responsibilities

• Work as a part of a product team focused on resolving problems with our platform and infrastructure in a scalable way

• Re-engineer how appointments and patients of our platform operate on the technical level

• Improve transparency for the finance department by (re)building internal workflows related to financial calculations

• Automate internal business processes that generate losses, inefficiencies, and ultimately lead to patient churn and refunds

• Integrating with insurance billing carriers for our expansion to serving patients covered by insurance

• Collaborate extensively with Medical Operations, Support, and other internal items to understand key opportunities at eliminating manual business processes through automation

• Build product strategy and roadmap for the direction in collaboration with the team and other stakeholders

Benefits:

• Insurance after the probationary term.

• Sports compensation.

• Remote work on a B2B basis

• 19 working days of vacation per year.

• 3 additional wellness days per year.

• Paid sick leave for the first 5 working days.

• Gifts to employees for important events.

• Career Development.

• Personalized English lessons.