Product Manager [HR Operations]

We are looking for a Product Manager who will take ownership of building and scaling our mass hiring operations in Colombia as a product.
In this role, you will be responsible for designing and developing the end-to-end hiring process — from candidate acquisition to onboarding — as a structured, data-driven, and scalable system. The goal is to build from scratch a manageable and high-performance hiring engine that enables the company to grow and achieve its business targets on time.
This role sits at the intersection of product management and operational process design, with a direct impact on business growth and execution capacity.

Challenges that await you:

• Building and developing the end-to-end mass hiring process in Colombia

• Designing the selection process considering legal requirements and stakeholder expectations

• Continuously improving hiring processes, defining bottlenecks, formulating and validating hypotheses to improve key metrics (time-to-hire, conversion rate, etc.)

• Managing the process in conditions of high uncertainty and adapting it to changing business demand

• Managing acquisition channels and optimizing the hiring funnel: conversion rates, cost, and efficiency

• Working closely with the execution hiring team to implement improvements and best practices

• Collaborating with HR automation and HR analytics teams to implement required tools

• Partnering with product teams, business stakeholders, and the Head of Operational Recruitment

What makes you a great fit:

• Proven experience managing a product or process using a data-driven approach

• Strong analytical skills with experience in metrics, hypothesis generation, and validation

• Experience in mass hiring / acquisition (e.g. couriers, drivers, operational staff) or similar high-volume funnel products

• Willingness to be hands-on in operations, not only designing processes but also implementing them

• Experience working with funnels, conversions, and performance optimization

• Strong process thinking with the ability to identify bottlenecks and optimize end-to-end processes

• Hands-on experience with analytics: defining metrics, designing experiments, and validating hypotheses

• Experience working in fast-scaling environments

• Fluent English and readiness to work in a Spanish-speaking environment

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to Colombia with assistance for the employee and their family

• Flexible work from our office

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave