Product Design Lead

We are looking for a Product Design Lead to join our team and take full ownership of the user experience across our ecosystem. This role is for someone who thinks beyond UI - you’ll own how people feel when they use our products. You will lead the product design function, mentor and grow a small team of designers, re-architect the design system, and embed AI into our design and feedback workflows.
You will also be a key driver of how our product communicates with users - from visual design and interaction flows to support messages and empty states. This is a leadership role for someone excited to shape a design culture in a product-led, crypto-fintech environment.

Your Role:

• Own the end-to-end user experience across all Mercuryo products: on-ramp, off-ramp, cards, swaps, recurring buys, dashboards, etc.

• Lead, mentor, and grow the product design team

• Improve and maintain the design system to make it clear, consistent, and easy to scale

• Collaborate closely with product managers, engineers, data analysts, and customer success to integrate design into every stage of product development

• Implement and maintain workflows that connect designers with the rest of the team (engineers, PMs, data analysts, business analysts, compliance)

• Apply AI tools to help designers move faster and make smarter decisions, like collecting feedback, creating prototypes, and testing usability

• Contribute to strategy by surfacing user insights and turning them into actionable design opportunities

• Ensure UX quality at every release - from new features to UX debt fixes

• Represent the voice of the user in internal discussions and ensure empathy is built into every interaction

What We're Looking For:

• 5+ years of product design experience, including 2+ years in a lead or managerial role

• Proven track record of leading design teams in fast-paced product environments

• Experience working in fintech or crypto is a strong plus

• Strong understanding of systems thinking and component-based design

• Deep understanding of usability, accessibility, and design for conversion

• Interest in using AI to improve design processes like workflows, research, and iteration

• Excellent communication and storytelling skills

How to apply

Send us your portfolio and a note about the most important UX problem you’ve solved - and why it mattered.

What We Offer:

• Competitive market rate salary and performance-based incentives

• 22 days annual leave with an additional 6 company days, plus bank holidays

• Comprehensive health insurance plans

• Extensive Benefits program

• Flexible work schedule and remote work options

• Professional development and training opportunities

• Opportunity to shape the initiatives you’re working on

• Diverse and friendly team

• We are open-minded to new ideas