Product Analyst, Payments

About the Payments team

DP Payments is a sub-unit of two fully autonomous product teams, PMs, engineers and a designer — with the mandate and capability to work across virtually any app or repository in the Docplanner ecosystem. We're building a new revenue stream for the company, which means combining the maturity of a scale-up with the agility of a startup.

The challenge

Payments has to live inside almost every app and view Docplanner has. We don't get the comfort of a greenfield or a clean separation, but we're held to the expectations of one. The challenge is to keep iterating fast inside a complex ecosystem of mature processes and products.

Key responsibilities include:

• Help product areas to strategically build the product: bring ideas for new growth opportunities based on your expertise, estimate the potential impact of such ideas and guide our strategy through metric frameworks and insights.

• Work with higher management, business stakeholders and researchers to create and validate hypotheses from both a qualitative and quantitative perspective.

• Create and maintain dashboards, analysis and forecasts related to our team’s main metrics.

• Manipulate and transform large data-sets to bring new insights and perform root-cause analysis.

• Collaborate with the Product team to test new features and validate hypotheses through experimentation and AB Testing.

• Perform segmentation analysis to understand who our customers are and what are their main drivers to engage with our products.

• Build, maintain and continuously evolve the analytics stack for a complex set of processes spread across many apps and technologies — centred on accepting and processing patient payments to doctors and clinics for their appointments.

Who are you?

• You are curious by nature, and you love to ask and answer questions and dig into data.

• You like finding patterns in data and proactively suggesting stakeholders how to improve the product.

• You have an excellent understanding of statistics.

• You enjoy constant learning and high autonomy.

• You enjoy being part of a diverse analytics team.

• You enjoy training and coaching others.

• You are familiar with complex Product organizations in the SaaS market.

• You enjoy using cutting-edge tools, frameworks and incorporating AI to automate and improve your work.

What skills and experiences do we want you to have?

• 3+ years of relevant experience in analytics, working with business KPIs and metrics, of which 2+ working closely with product managers and user research teams.

• You are familiar with the tools that we use:

  • Proficiency in SQL (essential) and experienced with DBT.

  • Data visualization tools such as Tableau, PowerBI or similar (essential)

  • Event-tracking tools such as Google Analytics, Amplitude or similar (essential)

  • Python and its ecosystem of Data Science libraries

  • Experienced in working with Claude Code or similar AI IDEs.

• Great communication skills and stakeholder management. You translate complex analyses into clear insights that executives and stakeholders actually act on.

• Fluent in manipulating, transforming, and reshaping data, preferably from multiple data sources.

• Doing root-cause analysis, applying statistical concepts like regressions, and proving correlations and causation.

• Contributing to data warehouses, creating aggregated data sets, general understanding of data pipelines and flows.

• Experience designing, implementing and measuring A/B Tests and interpreting the results.

• Experience enabling others by training stakeholders on tools and helping teams become more data-literate and autonomous.

Let’s talk money

• A salary adequate to your experience: ranging from €46,000 to €56,000 per year.

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings.

True flexibility and work-life balance

• Remote or hybrid work model with our hub in Barcelona.

• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly).

• Summer intensive schedule during July and August (work 7 hours, finish earlier).

• 23 paid holidays, with exchangeable local bank holidays.

• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

• Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental).

• Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy.

• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

• Free English and Spanish classes.