People Business Partner

Remote - EMEA Preferred in United Kingdom, Ireland; open to USA (EST Only) with EMEA employment experience

Hi there!

Zapier is looking for a People Business Partner with experience supporting GTM functions and employment standards in EMEA.

This role is for an intermediate to senior level People Business Partner who will own their portfolio end to end, with support from people team partners: organizational design, workforce planning, talent reviews, manager capability, performance, and complex employee situations.

Our People Business Partner and Employee Relations team currently holds deep expertise in Canadian and US employment practice, and we are deliberately hiring to broaden that. Experience advising on performance, exits, and complex employee matters across multiple EMEA countries is a core requirement.

As a member of the PBP-ER Team, you will also contribute to the effectiveness of how the team works using AI-enabled systems, and automation to make processes and day-to-day work more efficient and scalable. You don't need to be the team's AI expert, but you work in an AI-forward manner by default.

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• You have 5+ years of experience as an HRBP or PBP, and are capable of working autonomously in a global team.

• You have experience with a varied set of client groups. GTM experience is an asset, but the role will flex across different client groups.

• You’re unfazed by a fast moving environment, and can stay flexible and solutions focused in ambiguous situations, or in time where priorities may change

• You build strong relationships and credibility with experienced stakeholders in order to coach them through HR challenges in their orgs, while balancing what is best for the individuals and the business.

• You are capable of being a trusted sounding board and partner to your leaders in matters of organizational design, workforce planning, talent reviews, and change management. Leaders don't just need you to facilitate; they value your perspective.

• You have advised and coached leaders on performance management, employee relations, and exits in multiple EMEA jurisdictions and can work collaboratively with employee relations partners and internal legal counsel through the process.

• You use AI in your day-to-day work for personal productivity and for sharper insight and analysis across your portfolio.

• You work effectively in a fully remote, distributed environment, and can flex across timezones when the work requires it.

Things You’ll Do

• Serve as the strategic People partner to leaders in Data and Product, and the team expert in EMEA HR Partner Experience.

• Develop deep knowledge of Zapier's market context, business strategy, and your client group's role within this to better advise and build strong relationships with your leaders.

• Work directly with leaders in your organization on organizational design, setting and holding performance standards, talent reviews, and change management communications

• Advise on complex people challenges, offering thoughtful, timely support that balances empathy with sound judgment and business context.

• Act as the driver for PBP-led people processes within your client group, including performance review and promotion cycles, and engagement surveys.

• Partner with Centers of Excellence to design and roll out people initiatives that are useful, relevant, and well-connected to the needs of the business.

• Strengthen the team's practice outside North America by partnering with the PBP-ER team on any EMEA employee performance cases or investigations.

• Continue to grow your skills in leveraging AI tooling for your day-to-day work, and sharing your practices with the team.