Mobile Release Manager

The Platform Mobile team is looking for a Mobile Release & Store Operations Manager to own the end-to-end release process for our mobile app across Mexico and Colombia. Right now, release responsibilities are distributed across multiple people and teams — your mission is to bring this together into a single, predictable, and reliable process.
Beyond releases, you'll take ownership of our app's presence in the App Store and Google Play: driving ASO initiatives, managing store content, coordinating featuring opportunities, and turning user reviews into product insights.

Challenges that await you:

• Owning the full release lifecycle — from build preparation and release calendar management to post-launch monitoring and rollout control

• Improving release stability and reducing the number of incidents, hotfixes, and calendar shifts

• Coordinating release readiness across 7–9 mobile teams, QA, release engineers, and product teams

• Managing release checklists, quality gates, and release communication across stakeholders

• Conducting release retrospectives and implementing systemic improvements to the process

• Coordinating hotfixes: from triage and decision-making to publication

• Managing App Store Connect and Google Play Console: publishing releases, handling metadata, release notes, screenshots, localizations, and store assets

• Launching and iterating on store listing experiments and custom product pages

• Building and scaling ASO initiatives: keyword strategy, content experiments, conversion optimization

• Leading featuring efforts: maintaining a calendar of opportunities, preparing nomination materials, coordinating with design, marketing, and product

• Running the reviews and ratings operation: monitoring, triage, categorization, coordinating responses, and escalating systemic issues to product and engineering

• Analyzing key metrics (ratings, crash rate, install conversion, update adoption, app size) and identifying growth opportunities

What makes you a great fit:

• 3–4 years of experience as a Release Manager, Delivery Manager, or Project Manager with a strong mobile focus

• Hands-on experience with end-to-end mobile release processes — you've owned a release calendar and driven it yourself

• Practical knowledge of App Store Connect and Google Play Console — not just awareness, but actual hands-on work

• Understanding of mobile development constraints: release cycles, CI/CD pipelines, build mechanics (iOS/Android), review timelines, staged rollout

• Experience coordinating multiple teams simultaneously toward a shared release goal

• Track record of building, documenting, and improving processes — checklists, quality gates, release communication

• English B2+ — you'll work in an international environment with teams across Mexico and Colombia

• Strong communication skills: you can align engineers, PMs, designers, and marketers around a release timeline

Your bonus skills:

• Hands-on ASO experience (keyword research, store listing experiments, conversion analysis)

• Experience with featuring nomination processes for App Store or Google Play

• Background in fintech or high-growth B2C mobile products

• Experience working in matrix organizations or across multiple markets

Our ways of working:

• Innovative Spirit: A commitment to creativity and groundbreaking solutions

• Honest Feedback: valuing open, transparent communication

• Supportive Team: a strong, collaborative community

• Celebrating Achievements: recognizing our wins together

• High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

• Relocation support to one of our hubs — Cyprus or Serbia — with assistance for the employee and their family

• Flexible work from one of our offices or remote

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave