Lead Community Manager

We are looking for an experienced and focused Lead Community Manager to strengthen our team and drive the growth of our game communities.

Responsibilities

• Managing the community team and conducting regular performance reviews.

• Driving community growth by identifying and implementing new opportunities.

• Managing crisis situations within the team and player community.

• Creating and coordinating engaging content, including announcements, activities, email newsletters, and game guides.

• Evaluating the effectiveness of various player engagement formats.

• Ensuring high-quality communication between the community team and players.

• Maintaining and improving community management guidelines.

• Preparing reports on player feedback and team performance.

• Collaborating closely with support, QA, the art team, and game designers.

• Monitoring industry trends and implementing best practices.

Our ideal candidate

• 2+ years of experience in community management within the gaming industry.

• 1+ year of experience of mentoring or leading a team.

• English proficiency at C1 (Advanced) level.

• Ability to make well-reasoned decisions under pressure.

• A passionate gamer with active engagement in gaming communities.

The application process may include a test assignment.