Junior System Administrator (Monitoring Team)

We are looking for a Junior System Administrator.

Your main tasks will be:

• Monitor the health of products and infrastructure and handle incoming alerts (150–250 per shift)

• Analyze alerts using Grafana dashboards, Zabbix metrics, and internal documentation, then fix the issue or escalate it

• Follow runbooks and instructions and do first-level troubleshooting on Linux and Windows servers

• Support the primary and senior duty administrators and join the response during major incidents

• Cover the primary duty shift on your own after onboarding, working with a team spread across several locations

We expect from you:

• 2+ years in system administration, monitoring, NOC/duty operations, or technical support

• Confident Linux command-line skills: connecting over SSH/VPN, navigating hosts, running Bash scripts

• Hands-on experience with Zabbix and Grafana at user level (metrics, hosts, host groups, dashboards)

• Understanding of monitoring basics

• Experience with Jira and Confluence

• Readiness for a rotating schedule: standard 5/2 (8-hour shifts) and 2/2 day and night shifts when covering for the primary duty administrator

• English at B1 level or higher

• Attention to detail and a responsible approach to work

What do we offer:

• REMOTE OPPORTUNITY to work full-time;

• The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment;

• Vacation 28 calendar days per year;

• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;

• Bonuses up to $5000 for recommending successful applicants for positions in the company;

• 50% payment for professional training, international conferences, and meetings;

• Corporate discount for English lessons;

• ​Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);

• ​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;

• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.