Junior People Coordinator

WHAT YOU' DO:

• Supporting People Partners with operational and project work.

• Handling daily employee support through the support desk / ticketing system (Asana), ensuring every single employee receives the support they need regarding daily inquiries and issues (while monitoring SLA and KPI metrics to ensure response speed and quality).

• Assisting with employee lifecycle tasks, including pre-onboarding, onboarding support, engagement surveys and offboarding coordination.

• Supporting and improving internal operational processes.

• Managing relevant people operations tasks such as benefits and related coordinator work.

• Maintain and regularly update the internal knowledge base, ensuring company information, onboarding materials, policies, and employee FAQs are accurate and up to date.

• Contribute to cross-functional initiatives aligned with broader People & Culture goals.

WHAT YOU BRING:

• 1–2 years of experience in a coordination, administrative or assistant role (preferably within Human Resources, People & Culture or People Operations).

• Fluent in English (C1 level).

• Excellent written and verbal communication skills.

• Excellent organizational skills, highly structured mindset, attention to detail and ability to manage deadlines without hiding delays.

Nice to have:

• Experience with ticketing systems (e.g., Asana).

• Familiarity with communication and document platforms (e.g., Slack, Google Workspace, Slite, Notion).

WHAT WE OFFER:

• USD compensation that values your expertise

• Work from anywhere: Fully remote to suit your lifestyle

• 31 days of paid time off: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter

• Growth-focused environment: Access to learning resources and clear pathways for growth

• Fun team events: Virtual cooking classes, yoga sessions, team quizzes and more

• A culture of trust: We cut the red tape - results over rules always. Open talk, ownership and getting things done together

STEPS OF THE SELECTION PROCESS:

• Screening Interview (45 minutes) – Initial conversation with a recruiter.

• Test Assignment (2 days) – Complete a task to showcase your skills.

• Team Interview (up to 60 minutes) – A meeting with your potential Team Lead and future colleagues to assess team fit and discuss role-specific responsibilities, expectations and workflows.

• Offer – If successful, you’ll receive an offer to join our team.

AI Digital does not discriminate on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class in terms of employment. We support workplace diversity and believe strongly that it contributes to a broader collective perspective that consistently leads to better products and a better company. We are working hard to increase the diversity of our team.

Note: This role is open to applicants from: EMEA (selected countries) LATAM Please note that we’re unable to consider applications from outside these regions. Thanks for your understanding!