As a Jira Administrator, you will join the Infrastructure team to own and continuously improve Jira across the QIC digital hub. You’ll work closely with Product, Engineering, and QA teams to design scalable workflows, automate processes, and ensure Jira accurately reflects the way our teams build and deliver products.

Responsibilities

Own Jira configuration across product and support projects
Configure and maintain workflows, issue types, screens, fields, and project settings
Manage Jira automations, including task creation, assignments, notifications, and integrations
Maintain process documentation in Confluence and keep it aligned with Jira configuration
Support new teams and projects during onboarding to the existing Jira framework
Partner with Product, Engineering, and QA teams to improve processes and resolve configuration requests
Identify process gaps and continuously optimize Jira workflows and governance

Requirements

2+ years of hands-on Jira Cloud administration experience
Strong knowledge of workflows, automation, permission schemes, notification schemes, and issue type schemes
Ability to understand existing Jira configurations and independently implement improvements
Experience working with technical and non-technical stakeholders to gather requirements and deliver solutions
Familiarity with Confluence and process documentation
Basic understanding of Agile software development, including sprints, releases, and QA workflows
English level B1 or higher

Nice to have:

experience with Jira Assets
Advanced Roadmaps
API-based integrations (e.g. GitLab)

We offer

Long-term service agreement contract with QIC with 3 months probation period
We are diverse — our digital nomads work remotely from 25+ different countries
Payment in US dollars monthly to your bank account using SWIFT
Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone
Vacation policy: Qatar Holiday Calendar, 20 vacation days, 10 sick offs
Performance reviews are conducted twice a year, with the possibility of a raise
Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

Benefits

Extra paid leave
Enjoy generous vacation time, paid sick leave, and bonus days for years of service.
Language classes
Master communication. Learn English, Arabic—or any second language of your choice.
Meeting with experts
Stay sharp with sessions on investing, mental wellbeing, and intercultural communication.
Professional development
Your growth is our shared goal. We’ll support it with $600/year for additional courses, plus internal workshops.
QIC running club
Join our Strava club for weekly motivation, coaching, and marathon support.
Relocation support
We’ll cover agency fees and provide hands-on support throughout your transition.
Remote health insurance
Quality healthcare, wherever you are in the world—with up to $1,500 in dental coverage included.
Tax consultations
We’ll guide you through the complexity of local and international tax rules.
Travel discounts
Save with perks from Qatar Airways, Turkish Airlines, and Doha hotel partners via our Employee Privilege Program.

Jira Administrator