Jira Administrator

As a Jira Administrator, you will join the Infrastructure team to own and continuously improve Jira across the QIC digital hub. You’ll work closely with Product, Engineering, and QA teams to design scalable workflows, automate processes, and ensure Jira accurately reflects the way our teams build and deliver products.

Responsibilities

• Own Jira configuration across product and support projects

• Configure and maintain workflows, issue types, screens, fields, and project settings

• Manage Jira automations, including task creation, assignments, notifications, and integrations

• Maintain process documentation in Confluence and keep it aligned with Jira configuration

• Support new teams and projects during onboarding to the existing Jira framework

• Partner with Product, Engineering, and QA teams to improve processes and resolve configuration requests

• Identify process gaps and continuously optimize Jira workflows and governance

Requirements

• 2+ years of hands-on Jira Cloud administration experience

• Strong knowledge of workflows, automation, permission schemes, notification schemes, and issue type schemes

• Ability to understand existing Jira configurations and independently implement improvements

• Experience working with technical and non-technical stakeholders to gather requirements and deliver solutions

• Familiarity with Confluence and process documentation

• Basic understanding of Agile software development, including sprints, releases, and QA workflows

• English level B1 or higher

Nice to have:

• experience with Jira Assets

• Advanced Roadmaps

• API-based integrations (e.g. GitLab)

We offer

• Long-term service agreement contract with QIC with 3 months probation period

• We are diverse — our digital nomads work remotely from 25+ different countries

• Payment in US dollars monthly to your bank account using SWIFT

• Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone

• Vacation policy: Qatar Holiday Calendar, 20 vacation days, 10 sick offs

• Performance reviews are conducted twice a year, with the possibility of a raise

• Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

Benefits

• Extra paid leave

• Enjoy generous vacation time, paid sick leave, and bonus days for years of service.

• Language classes

• Master communication. Learn English, Arabic—or any second language of your choice.

• Meeting with experts

• Stay sharp with sessions on investing, mental wellbeing, and intercultural communication.

• Professional development

• Your growth is our shared goal. We’ll support it with $600/year for additional courses, plus internal workshops.

• QIC running club

• Join our Strava club for weekly motivation, coaching, and marathon support.

• Relocation support

• We’ll cover agency fees and provide hands-on support throughout your transition.

• Remote health insurance

• Quality healthcare, wherever you are in the world—with up to $1,500 in dental coverage included.

• Tax consultations

• We’ll guide you through the complexity of local and international tax rules.

• Travel discounts

• Save with perks from Qatar Airways, Turkish Airlines, and Doha hotel partners via our Employee Privilege Program.