Lead System Administrator

We are looking for an experienced Lead System Administrator to take full ownership of our internal IT function and build a reliable, scalable, and user-focused IT environment in a growing fintech company.

You will work closely with the Group CTO and lead internal IT operations end-to-end: employee support, access management, workplace infrastructure, business applications, automation, and IT processes.

What you’ll do:

🔹 Lead and develop the internal IT team, manage priorities and service quality

🔹 Own IT support processes, SLAs, workflows, escalations, and improvements

🔹 Manage IAM: SSO, user access, roles, permissions, and lifecycle management

🔹 Oversee joiner/mover/leaver processes

🔹 Manage laptops, MDM, office infrastructure, networks, servers, and devices

🔹 Administer SaaS platforms and internal business applications

🔹 Manage IT procurement, licenses, subscriptions, and vendors

🔹 Drive automation using AI, scripting, APIs, and workflow tools

🔹 Improve IT operations through better processes, documentation, and reporting

Requirements:

✅ Strong experience in Internal IT / Workplace IT / IT Operations

✅ Previous ownership of an IT support function or internal IT environment

✅ Experience leading or coordinating technical teams

✅ Strong IAM experience (SSO, access lifecycle management)

✅ Hands-on Google Workspace administration experience

✅ Experience with MDM solutions and endpoint management

✅ Knowledge of workplace infrastructure, networks, servers, and devices

✅ Experience with SaaS administration and vendor management

✅ Understanding of IT service management (SLAs, workflows, escalation processes)

✅ Practical experience applying AI and automation in IT operations

✅ Professional English communication skills

Nice to have:

⭐ FinTech or regulated industry experience

⭐ Jira Service Management / Atlassian experience

⭐ HRIS-driven access automation experience

⭐ Certifications: Google Workspace, Microsoft 365/Azure, Intune, Jamf, ITIL, Cisco, CompTIA, or similar

What we offer:

✨ Competitive salary €4,000–€6,000 NET, remote or relocation to Cyprus (tickets, accommodation for the first 2 weeks, visa help)

✨ Work in an international FinTech environment

✨ Opportunity to build and improve IT processes from the ground up

✨ Professional growth and impact on company infrastructure