Integration Manager

Yerevan, Armenia

We are seeking a proactive and detail-oriented Integration Manager to oversee and manage technical integrations. This individual will be responsible for ensuring seamless API connections, troubleshooting technical issues, and collaborating with internal and external teams to optimize integration processes. The role requires strong analytical skills, a problem-solving mindset, and the ability to drive efficiency in integrating new and existing partners.

Responsibilities

• Coordinate the integration of providers and partners in collaboration with technical, QA and business teams within the defined deadlines

• Work closely with providers and partners throughout the project stages, ensuring joint efforts for successful outcomes. Delegate relevant tasks to Development, QA, Operations, and other involved teams by monitoring their timely implementation and required quality

• Review and validate the provider's APIs with the technical team and conduct an appropriate investigation with the providers

• Provide partners with comprehensive explanations on the RGS API documentation and support them throughout the integration processes

• Identify the root causes of bugs and facilitate solutions within internal and external teams for both provider and partner integration projects

• Report on the actual status of projects, potential business and technical risks, blockers, and other critical data

• Analyze emerging incidents and work with relevant teams to implement technical solutions

Requirements

• Experience in IT, project management or Service Management fields

• Familiarity with working with APIs is a significant plus

• Strong communication and collaboration skills

• Strongly developed problem-solving skills

• Intermediate to Proficient level of English, Russian will be a plus

• Ability to work in different fast-paced work environments and quickly respond to changing situations

• Previous experience in the Gambling industry would be highly advantageous