Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

About the role

We are looking for a highly systematic Head of Product to own monetisation and retention for one of our core D2C subscription products. You will work on a single product and be fully responsible for growing its ARPU, retention, and subscription lifetime value - owning the product roadmap and working directly with the Managing Director, engineering, and data.

You will own the full product lifecycle, from roadmap through to delivery, working hand-in-hand with engineering, UI design, data, and marketing - with AI tooling as a core part of your workflow. The bar is high and so is the upside - performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.

Key Responsibilities

• Product Roadmap & Strategy: Define and own the product roadmap, translating business objectives, user insights, and competitor analysis into a clear, prioritised build plan.

• Monetisation & ARPU Growth: Own product ARPU (D7/D30) with a target of 15% quarterly improvement. Drive pricing and packaging strategy through structured experiments, and identify untapped monetisation opportunities prioritised by revenue impact.

• Retention & Engagement: Own retention targets and reduce churn. Build engagement loops that increase product usage and subscription lifetime, acting on drop-off and friction points surfaced in cohort analysis.

• Developer & Engineering Collaboration: Partner directly and daily with the engineering team. Write clear, technically rigorous product requirements and specifications. Participate in sprint planning, architecture discussions, and technical trade-off decisions.

• Research & Data-Driven Decisions: Conduct continuous discovery with target users. Define product metrics, instrument analytics, and turn qualitative and quantitative insights into well-scoped decisions and structured experiments.

• UI/UX Ownership: Own the product experience across all core modules, making critical UI/UX decisions and ensuring a cohesive, intuitive, high-converting end-to-end journey.

• Growth Collaboration: Work with CRO and marketing to align product decisions with traffic, positioning, and messaging. Contribute to launch planning, onboarding flows, and feature-adoption strategies.

Qualifications

Must-Have Experience

• Product Management: 5+ years in product management for D2C subscription products (web-to-web, web-to-app), including 2+ years in a senior or lead PM role.

• User Journey & Quality: Deep understanding of consumer user journeys and of how to build a high-converting interface that feels native to the user.

• Monetisation & Retention: Proven track record growing ARPU and retention with measurable revenue outcomes, including pricing experiments run end to end.

• Analytics: Proficiency with product and financial analytics tools and data (e.g. Mixpanel, Tableau) to define funnels, track feature adoption, and surface actionable insights.

• Experimentation: Experience designing and interpreting A/B tests, feature flags, and rollout strategies.

• AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work.

• Digital Advertising: Exposure to the digital advertising ecosystem (Meta Ads, Google Ads) is a bonus.

Leadership Attributes

• Ownership mentality - treats the product as their own: leads, proposes, and drives priorities

• Structured and analytical - breaks ambiguous problems into clear hypotheses and testable solutions; conclusions are supported by data

• Bias for action - makes sound decisions quickly and iterates fast

• High standards - cares deeply about quality in UX, specs, and outcomes; pushes back constructively when something isn't right

• Communicates with clarity - simplifies complex concepts for non-technical stakeholders and gives developers precise technical context

Benefits

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Technical Interview (60 minutes)

• Final Interview (60 minutes)