Group Product Manager (Co-pilot)

We’re hiring a Group Product Manager to lead Onboarding Co-Pilot, a new, strategic product area within Growth. Your mission: reinvent how creators experience Manychat from day one.

Onboarding Co-Pilot will be a GenAI-powered, chat-based interface that guides creators from first touch to first value — helping them understand what to build, why it matters, and how to succeed, all through a conversational, personalized experience.

This role is about activation, time-to-value, and confidence — turning setup from a hurdle into a growth engine.

You’ll define the vision, lead execution from 0→1, and build a team as this area scales.

WHY THE ROLE IS SPECIAL 💡

• You’ll own one of the highest-leverage moments in the customer journey: onboarding & activation

• You’ll work at the intersection of Growth, Product, and GenAI

• You’ll help define how AI shows up inside Manychat — not as a feature, but as a guide

• You’ll ship a brand-new interaction model that shapes first impressions for millions of creators

WHAT YOU’LL DO 🤖

Set the vision & strategy

• Define the long-term vision for Onboarding Co-Pilot as a core Growth product

• Identify how GenAI and chat-based UX can reduce friction, personalize guidance, and accelerate time-to-value

• Partner closely with Growth leadership to align onboarding strategy with acquisition, activation, and retention goals

Lead 0→1 execution

• Take Onboarding Co-Pilot from concept → MVP → scaled adoption

• Design conversational onboarding flows that adapt to creator intent, skill level, and use case

• Ship fast, learn fast, and iterate based on real user behavior

Drive measurable growth impact

• Own activation and onboarding KPIs (e.g. activation rate, time-to-first automation, retention lift)

• Use experiments, cohorts, and qualitative insight to continuously improve outcomes

• Ensure onboarding doesn’t just educate — it drives meaningful business results for creators

Collaborate deeply

• Work hand-in-hand with Engineering, Design, Data, and Growth to build intuitive, lightweight, AI-powered experiences

• Partner with platform and core product teams to integrate onboarding seamlessly into the Manychat ecosystem

Build and scale a team

• Start hands-on, then hire, coach, and mentor PMs as Onboarding Co-Pilot grows into a dedicated product pillar

TO SHINE IN THIS ROLE 💥

• 7+ years of Product Management experience, with 2+ years leading teams or multiple product areas

• Strong background in PLG SaaS, Growth, or Activation-focused product work

• Proven success shipping 0→1 products and scaling them to meaningful adoption

• Experience designing guided, opinionated, or conversational user experiences

• Solid understanding of GenAI / LLM-powered products, including personalization and human-in-the-loop systems

• Track record of tying product work to activation, engagement, or retention metrics

• Comfortable operating in ambiguity with a strong bias for action

• Excellent cross-functional communication and stakeholder alignment skills

• Passion for creating simple, confident, and delightful first-time user experiences

WHAT WE OFFER 🤗
We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.

• 💙 Comprehensive health insurance for both you and your family.

• 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.

• 🫶 Flexible benefits package to tailor perks that matters most for you.

• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.

• 🍽️ In-office perks, including free meals and snacks.

• 🤝 Company-funded sport activities, annual offsites and team-building events.