Freelance Technical Solutions Engineer

Technical Solutions Engineers play a key role in our company, ensuring the top-level delivery of our product, its correct configuration and deployment to solve our customer’s needs and give them a great experience working with us 🙂

We are looking for a person with more than 3 years of solid technical background, who’s comfortable working in technical environments, solving data-related tasks using Python. You should also be a good communicator, able to engage with our customers directly and work in cooperation with our commercial team.

Responsibilities

There are 3 main tracks of responsibilities in this position:

1. Client-facing Communication

• Analyse customers’ requirements and understand their needs to create the project that will bring value to them;

• Support communications with clients during the pre-sales/project execution process and help formulate requirements and expectations from projects/solutions;

• Cooperate with the Sales and Customer Success teams to ensure top-tier delivery of our product;

• Understand technical language due to the nature of our AI-centered product.

2. Solution building & delivery

• Prepare solution design with an optimal usage of Toloka data labeling stack;

• Configure data labeling components and join them into automatic pipelines for various ML training purposes;

• Conduct experiments ensuring the pipeline designed is delivering the data of desired quality and with the desired speed;

• Provide overall technical leadership during projects implementation.

3. Solution maintenance

• Monitor the solutions’ performance and react to alerts and incidents;

• Analyse data to find error patterns and improve the solution’;

• Continuously work on the solution optimisation utilizing new technologies and approaches;

• Troubleshoot any process/technical issues in cooperation with the support team as needed.
  
  

Requirements

• Experience as technical solution engineer, data/system analyst, data scientist or technical project manager.

• Experience in creating and understanding complex solutions, building pipelines with multiple stages and thinking critically;

• Experience in Python (pandas, numpy, using API, SDKs etc.). Experience with AirFlow is a big plus;

• Understanding of basic software development principles, including version control, testing etc;

• Knowledge of basic statistics, understanding of data quality metrics (accuracy, precision, recall, f1 etc.);

• Knowledge of general ML concepts, general understanding of LLMs in particular. Experience in prompt engineering is a big plus;

• Confidence to communicate with data engineers and developers from leading tech companies in the same language;

• Interest in continually learning and developing your knowledge and understanding of crowdsourcing/data science;

• Familiarity with fast-paced environments where you manage multiple projects and handle large amounts of data, sometimes outside regular office hours.

• Proficiency in English (B2+)
  
  

Would be nice to have

• Experience working on crowdsourcing and/or machine learning projects.
  
  

What we can offer

• You’ll have the opportunity to work on highly innovative, projects at the leading edge of AI development, and work with a genuinely dedicated and dynamic team of experts.

• You’ll also be working on projects with customers that are AI industry leaders and household names.

• You’re welcome to work remotely or in a hybrid way. You will also have some opportunity to create your work schedule with your manager.

• We’re currently seeking people who are interested to join us on a freelance full-time basis.