Engineering Manager: Offsite Discovery

About the Team

The Recommendation Cross-Channel & Offsite Discovery team is building a platform that empowers marketers to unlock the full potential of multichannel ecommerce discovery. Our service leverages real-time shopper behaviour from website activity to power personalized offsite experiences across multiple channels - including Emails, Push notifications, ads, and more.

In a nutshell, we provide real-time personalized experience in static emails and specialize in delivering high-volume traffic (up to 10,000 requests per second). Our goal is to show shoppers what they want, when they want it - boosting engagement, driving revenue, and delivering robust campaign analytics insights at scale.

We're a passionate team of cross-functional engineers who love challenges and want to make shoppers' lives better. We value empathy, openness, curiosity, continuous improvement, and great code. We believe that empowering everyone in a company to do what they think is best can lead to great things.

Responsibilities

As an Engineering Manager, you will be responsible for leading and scaling the Offsite Discovery team to build a performant, scalable, reliable, and cost-efficient platform that delivers personalized results beyond the storefront. Specific responsibilities include:

• Partner with the Product Manager and other stakeholders to set quarterly goals tied to measurable service and business impact

• Guide engineers’ growth by helping them develop new skills, expand ownership, and overcome challenges

• Lead the recruiting and hiring processes for your team

• Define and execute the team’s engineering strategy

• Establish metrics, dashboards, and alerting that make operational health and delivery success transparent

• Continuously improve the team’s operational excellence through the team’s tech stack, processes, and tools

• Drive measurable improvements in the product capabilities, costs, and performance

• Collaborate with neighboring engineering and non-engineering teams, define and maintain clear interfaces and ownership boundaries

Requirements

• 5+ years of software development experience, at least 2 years directly leading engineering teams

• Proven record of designing and operating high-load real-time systems in production environments

• Proficiency in Python and experience with at least one major cloud platform (AWS preferred). Familiarity with JavaScript is a plus

• Solid understanding of system architecture and API design principles

• Experience hiring, mentoring, and developing engineers in fast-growing teams

• Skilled at setting technical direction and translating product goals into clear engineering milestones

• Excellent written and verbal communication skills in English

• Able to attend regular meetings between 11 am – 5 pm UTC

Benefits

• 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year

• 🌎 Fully remote team - choose where you live

• 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office

• 💻 Apple laptops provided for new employees

• 🧑‍🎓 Training and development budget for every employee, refreshed each year

• 👪 Maternity & Paternity leave for qualified employees

• 🧠 Work with smart people who will help you grow and make a meaningful impact

• 💵 This position has a base salary range between $100k and $130k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.

• 🎉 Regular team offsites to connect and collaborate