Document Management Officer

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.

Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.

Sumsub is recognized as a Great Place To Work® in the US and rated 4.3 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.

What You Will Be Doing:

• Develop and maintain document control procedures.

• Ensure documents are properly categorized, filed, and archived.

• Monitor document lifecycle — updates, reviews, and disposals.

• Support teams in document preparation, formatting, and submission.

• Assist in maintaining document templates and internal standards.

• Perform document verification to ensure compliance with financial and operational requirements.

• Provide technical and operational support for our DocuSign system.

About You:

• 1–2 years of experience working with documents, contracts, or administrative processes.

• Strong logical thinking and attention to detail.

• Eager to learn new systems and processes (experience with DocuSign or similar tools is a plus).

• Responsible, structured, and proactive approach to tasks.

• Fluent English.

What We Offer:

• Remote-first, trust-based culture. Work from the place that works best for you. No mandatory office days, no attendance trackers.

• True flexibility. We do not fix you to a 9-to-5 schedule.

• Extra time off. Your birthday is a holiday here.

• Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.

• Compensation. We offer fair and transparent pay, benchmarked to the market.

• Truly global. We work across continents and time zones.

• Growth built in. Clear goals, open feedback and personal development plans.

• Celebrating your big moments. We are proud to support you through life’s biggest journeys.

• Team offsites. Sometimes just Slack is not enough.

• Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.

• Friendly by design. Our logo is a dog for a reason.

The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!