DevOps Engineer / SRE

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 120+ product professionals, including 35+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a DevOps Engineer / SRE, you will be a generalist with a broad impact on our entire infrastructure. You won’t be siloed into a single area like databases or monitoring; instead, you will have the opportunity to work across our full stack, from server provisioning and CI/CD pipelines to observability and database management. Your primary mission is to ensure our platform is scalable, secure, and exceptionally reliable, as even minutes of downtime are costly for the causes we support.

What You’ll Do

• Work with servers (VMs and bare metal) at the OS level and below: configuration, maintenance, and troubleshooting.

• Automate infrastructure and routine operational tasks using Ansible and custom scripting (Bash / Python).

• Build, maintain, and support complex CI/CD pipelines. We use scripted pipelines in Jenkins.

• Develop and support our monitoring and observability stack (Prometheus-style metrics, VictoriaMetrics, Grafana, Graylog).

• Work with databases and data systems, including ClickHouse and MongoDB, with a focus on monitoring and operational stability.

• Investigate and resolve issues across Linux OS, networking, and application layers.

• Collaborate with engineers across teams to improve system reliability and automation.

• Take ownership of production systems and ensure stability and predictability in day-to-day operations.

Requirements

• 4+ years of experience as a DevOps Engineer, SRE, or Linux Systems Administrator.

• A strong foundation in Linux (we use Ubuntu), including core CLI troubleshooting tools.

• Solid experience with configuration management tools, particularly Ansible.

• Experience working with servers (VMs and/or bare metal), including setup and troubleshooting at the OS level.

• Proficiency in building and maintaining complex CI/CD pipelines (Jenkins experience is a major plus).

• A good understanding of networking fundamentals, including TCP/IP and firewall configuration (iptables).

• Experience with monitoring and observability principles (Prometheus/VictoriaMetrics stack preferred).

• Experience working with Git.

• Scripting ability in Bash or Python.

• A high sense of ownership, responsibility, and attention to detail. We value professionals who are proactive and reliable.

Nice to Have

• Data Systems: Managing ClickHouse, MongoDB, Kafka, JupyterHub, or Airflow.

• Observability: VictoriaMetrics or Graylog at scale.

• Storage: Software RAID, LVM, and Full Disk Encryption (Clevis/Tang).

Bonus points

• Curiosity and a hypothesis-driven mindset

• Ability to communicate complex analytical concepts to non-technical audiences

• Detail-oriented with a strong sense of ownership

• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds

• Clear product vision and access to real customer feedback from global nonprofit leaders

• Flat structure: no politics, just great work with great people

• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next

• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off

• 100% paid telemedicine plan

• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.

• English learning courses

• Relevant professional education

• Gym or swimming pool

• Co-working

• Remote working.