Client Payment Specialist

Freedom24 is a trusted online broker with expertise in the US, European, and Asian stock markets, registered in Cyprus, and offers a broad range of services in the financial markets.

Freedom Team is a union of highly qualified professionals on the market, bursting with vibrant energy and pioneer ideas. All of us are goal-oriented with a strong belief in teamwork power built on the strength of each of us. 

We are looking for a responsible and detail-oriented Client Payment Specialist who will work with a high daily volume of transactions, ensure payment accuracy, and collaborate with banks, payment providers and internal teams.

• Processing a large volume of transactions in full compliance with regulatory requirements; ensuring the accuracy and timeliness of transfers between banks, payment providers and market counterparties;
• Handling client payment operations: deposits, withdrawals, exceptional cases and supporting client managers;
• Detecting suspicious and potentially fraudulent activities;
• Entering and verifying transactional data in internal systems; working with large data sets;
• Communicating with external counterparties such as banks, payment systems and financial service providers;
• Collaborating with internal teams including Customer Support, Finance, Compliance/AML, Custody and Reconciliation;
• Participating in process automation initiatives, system enhancements and testing new tools and products.

Requirements

• Minimum 3 years of experience in a similar role within a bank, forex company or investment firm;
• Strong understanding of payment processes, payment methods and standards (SWIFT, SEPA);
• Confident Excel skills (formulas, working with large tables, data analysis);
• High level of attention to detail, accuracy and ability to work with large transaction volumes without errors;
• Excellent written and verbal communication skills;
• Fluent Russian and English proficiency at B2–C1 level;
• Ability to work effectively in a team and thrive in a fast-paced, multitasking environment.

Benefits

• Competitive salary package including an annual bonus;
• Child benefit;
• VISA sponsorship for employee and family members;
• Company-provided life insurance;
• The company covers 50% of the annual cost of the Healthy Plan, which the employee can arrange with any insurance company;
• 21 working days of paid vacation;
• Public holidays under applicable law are substituted by the Employer with alternative 12 days off. The Employee can have 1 (one) additional day off per month – 12 (twelve) additional days off per year;
• Up to 3 days per month’s sick leave without a medical report;
• On-site work in a modern, well-located office in Limassol.