Business System Analyst (PSP Integrations)

paytech is a dynamic fintech company dedicated to pushing the boundaries of innovation in the industry. We’re currently seeking an experienced and proactive Business System Analyst to join our growing Integrations team at our office in Limassol, Cyprus.

About the Role: As a Business System Analyst for the Integrations Team, you will act as a bridge between clients, providers, and the development team. This role combines business and system analysis responsibilities and is deeply embedded in the delivery process. You will work closely with internal teams and external partners to ensure seamless, efficient, and high-quality integrations of third-party payment providers into our platform.

Key Responsibilities:

• ✔️ Collaborate with internal stakeholders (Dev team, Account Managers, Product, Support) and external PSPs to gather, analyze, and document integration requirements;

• ✔️ Analyze client requests and provider API documentation to define clear, structured, and technically feasible requirements;

• ✔️ Communicate with clients and providers (via comments, chat, and occasional calls) to clarify requirements and resolve open questions;

• ✔️ Conduct gap analysis between partner APIs and paytech’s platform capabilities;

• ✔️ Prepare integration documentation, flow diagrams, and interface definitions;

• ✔️ Support developers during implementation by clarifying logic, edge cases, and integration details;

• ✔️ Facilitate resolution of technical questions between developers and providers/clients;

• ✔️ Contribute to continuous improvement of internal BA processes and knowledge bases.

Job Requirements:

• ✔️ 3+ years of experience in business, system or product analysis roles, specifically in payment systems, PSP integrations, or fintech platforms;

• ✔️ Strong understanding of APIs, payment flows, and system integration concepts, and practical experience working directly with development teams;

• ✔️ Fluent in English and Russian (written and spoken);

• ✔️ Excellent analytical skills and attention to detail;

• ✔️ Ability to document and communicate complex concepts clearly and concisely;

• ✔️ Proficiency in tools like Jira, Confluence, Postman, or similar;

• ✔️ Self-motivated, adaptable, and able to manage multiple priorities in a fast-paced environment;

• ✔️ Familiarity with regulatory and compliance requirements in payments is a plus.

What we offer:

• 📍 A cozy office in Limassol — snacks, drinks, PS5, and a stunning rooftop kitchen view — during the probation period, with a flexible format afterward;

• 📈 Career growth and development opportunities in the fintech industry;

• 🤝 A bureaucracy-free team that values ideas and individual contribution;

• 🌟 Sports and lunches compensation;

• ☕️ Team events, health insurance, nice perks, and work permit support.