Business Analyst (TuxCare)

TuxCare is a subsidiary of CloudLinux Inc., the maker of the #1 OS in security and stability for hosting providers. It offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their applications secure and compliant, and get support from a team that knows Linux security best – covering the most popular Linux distributions, end-of-life systems, programming languages, and much more.

For more information, visit our website:

The Mission

TuxCare is moving away from the legacy model of "Requirement Hand-offs."

We are looking for a Business Systems Analyst to take absolute ownership of the logical integrity and quality of a specific product domain.

In this role, you aren't just writing Jira tickets; you are the "Guardian of Logic." You will work in a high-velocity unit alongside a Staff Engineer to ensure that what we build is architecturally sound, fulfills deep user survival scenarios, and is delivered without the typical 2.5-week "documentation tax."

What You’ll Do:

1. Product & Quality Orchestration (The "2-in-the-Box" Lead)

• Logical Integrity: You own the "Source of Truth" for your domain. You don't just gather requirements; you challenge them. You ensure that new features don't create "Dark Architecture" or break existing Linux security logic.

• User Survival Scenarios: You move beyond basic "Acceptance Criteria." You map out complex business-logic flows and "Chaos Scenarios" to ensure deliverables  remains unbreakable in production.

• Interception Layer: You are the first line of defense against "Toxic Code." By validating logic before development starts, you prevent bugs from ever being written.

2. AI-Agentic Analysis

• Accelerated Specs: You leverage modern AI tools (Cursor Claude, etc.) to instantly generate high-fidelity technical specs, edge-case matrices, and user stories.

• Validation of Output: You audit AI-generated tests and documentation to ensure they provide real-world value and aren't just "AI Slop" designed to pass a checklist.

3. Delivery & Observability

• Bypassing Overhead: You hate "Meeting Theater." You drive outcomes through direct communication and clear, prioritized roadmaps, reducing the need for endless alignment loops.

• Production Quality: You don't "test" at the end; you monitor quality throughout the lifecycle. You use observability tools to see how your logic performs in the real world and iterate fast.

Requirements

Must-Haves

• Logical Rigor: You can spot a contradiction in a workflow from a mile away. You think in "Systems," not just "Features."

• Advanced AI Workflow: You use LLMs daily to speed up your analysis, documentation, and technical writing.

• Ownership DNA: You don't wait for a "Project Manager" to tell you what to do. You explore the product, identify risks, and own the functional solution end-to-end.

• Candid Communication: You provide direct, unvarnished feedback. You aren't afraid to tell a stakeholder "No" if a request threatens the product's stability.

Nice-to-Haves (The "Builder" Toolkit)

• 5+ Years as a BA or Product Architect: You have a track record of decomposing complex systems (ideally in Linux, Security, or Enterprise SaaS).

• Technical Fluency: You can read a bit of Python or SQL and aren't afraid of the Linux command line.

• Domain Knowledge: Experience with vulnerability management or open-source software lifecycles.

Benefits

What's in it for you?

• A strong focus on professional development with opportunities for learning and growth:

  • Interesting and challenging projects,

  • Mentor and other knowledge-exchange programs.

• Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide.

• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance.

• Compensation for private medical insurance.

• Co-working and gym/sports reimbursement.

• The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.