Business Analyst

We are looking for an experienced Business Analyst to join our team and work on complex, integration-heavy IT projects. In this role, you will collaborate with clients and delivery teams to shape solutions, turn business needs into implementation-ready requirements and support effective technical delivery.

LOCATION: GEORGIA

Candidates must be based in Georgia, with the flexibility to work either from our Tbilisi office or from a home office – the choice is up to you!

RESPONSIBILITIES:

• Collaborate with client stakeholders to elicit, clarify, and validate business and system requirements

• Collaborate with the delivery team to refine requirements and align on feasibility, solution options, design decisions, and implementation scope

• Define and decompose requirements into implementation-ready work items and tasks

• Create, maintain, and manage requirements and related project documentation

• Participate in refinement, estimation, and planning activities

• Facilitate discussions, demos, and acceptance reviews

REQUIREMENTS:

• 3+ years of hands-on experience as a Business Analyst and/or System Analyst on IT projects

• Background in IT, business or related fields (formal education or equivalent experience)

• Strong technical background and ability to analyze system behavior, integrations (APIs/events) and data models

• Ability to identify root causes, challenge assumptions, and ask the right questions

• Ability to quickly learn and navigate complex systems, domains, and concepts

• Ability to manage business analysis tasks end-to-end within the agreed scope

• Strong communication and facilitation skills with both business and technical stakeholders

• English proficiency at Upper-Intermediate (B2) level or higher

NICE TO HAVE:

• Experience in discovery, presales, or early solution shaping phases

• Experience with cloud-based, integration-heavy systems, including IoT/edge and AI/ML-enabled solutions

• Experience with data analysis and visualization tools

• Experience applying AI-assisted tools to business analysis tasks

• Experience implementing workflows in Dynamics 365 apps (low-code/no-code configuration)

WE OFFER YOU:

• Office space for employees or 100% remote – whichever suits you best!

• Communication in English - only foreign customers, and international Teams

• Simple structure and 'open door' way of communication

• Full-time English teachers

• Medical insurance for employees

• HiQo University- internal education and training programs

• HIQO COINS - We have a system of rewarding employees for extracurricular activities