Business Analyst

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

- Service for booking rail tickets https://rail.ninja

- Online trip builder https://triptile.com

- Service for booking hotels https://travel.ninja

We need a Business Analyst for our team.

Responsibilities:

- Requirements gathering, elicitation and documentation in close collaboration with stakeholders and development teams

- Modeling (processes, integrations, etc)

- Development team support (pre-dev, dev, QA)

- Performing Business Review and acceptance testing

- Business transition support (Q&A, improvements and bug fixes)

Skills & Knowledges:

- Understanding and knowledge of BA processes and standards (BABOK 3.0 - nice to have)

- Understanding of a few elicitation techniques (interviews, workshops, analysis of existing documents, etc)

- Experience of business analysis for Salesforce

- Knowledge of a few modeling notation (BPMN, UML, etc)

- Data analysis skills - ability to find patterns (Excel)

- Ability to use one of design/prototyping tools (e.g. Figma)

- Task & Documentation management system knowledge (Jira / Confluence)

- SQL / DBMS understanding (on basic level) - nice to have

- Analytical & Critical thinking

- Detail-oriented

- Multitasking

- Ability to get along with fast changing environment

- Understanding and ability to adapt to SDLC

We offer:

- Competitive compensation based on interview results;

- Opportunity to build a stellar career in a fast-growing international travel company;

- Opportunity to work with advanced top-of-the-line software for travel management;

- Interesting, challenging tasks and a world-class team.

📩 If interested, please send your CV to: olga.z@firebirdtours.com 📩