Business Analyst [Acquisition Channels]

We are building and scaling new client acquisition channels — from partner programs and B2B CRM tools to field sales operations. Our team sits at the intersection of product, operations, and growth, and is responsible for turning early-stage acquisition ideas into scalable, data-driven processes.
This is a high-ownership role where you’ll take end-to-end responsibility for a product area from day one. You’ll work directly with development teams, operational leads, and analysts — shaping how we attract and onboard new clients through multiple channels.

Challenges that await you:

• Own a product area within one of our acquisition channels and drive its development — from hypothesis to delivery

• Gather requirements, structure problems, and translate business needs into clear specs for engineering teams

• Research real user workflows, identify pain points, and propose improvements to interfaces and processes

• Work with metrics: define KPIs, track performance, run experiments, and validate hypotheses with data

• Collaborate closely with operations teams, developers, and data analysts on a daily basis

• Contribute to improving onboarding flows, reducing churn, and increasing channel utilization

Possible focus areas:

• Partner Portal — developing interfaces for external users, improving onboarding experience, working on engagement and retention, fast hypothesis generation and validation

• B2B CRM — building internal tools for partner acquisition and management teams, more technical focus, systematic solution design

• Field Sales Tools — researching how sales representatives work in the field, digitizing sales processes and agent behavior, improving mobile tools and workflows

What makes you a great fit:

• 1+ year of experience in business analysis or a similar analytical role

• B1 or higher English level for effective communication with an international team

• Basic SQL — ability to write simple queries to pull and validate data

• Structured thinking — you can break down ambiguous problems into clear, actionable pieces

• Proactive mindset — you don’t wait for tasks, you find them

Your bonus skills:

• Spanish language skills

• Experience in adjacent roles (project management, system analysis, product management)

• Background at high-pace product companies (e.g., fintech, marketplaces, or similar environments)

• Familiarity with Figma, Miro, Jira, Confluence or similar tools for documenting flows and requirements

Why join:

• Real ownership from day one — you won’t shadow someone for months; you’ll have your own product area and a clear impact zone

• Fast growth trajectory — high responsibility accelerates learning; we support internal promotions

• Work with real metrics — every feature you ship has measurable business outcomes

• Cross-functional collaboration — tight feedback loops with product, engineering, operations, and data teams

• Modern stack and processes — we use AI tools, maintain a strong analyst community, and invest in knowledge sharing

Our benefits:

• Relocation support to Mexico with assistance for the employee and their family

• Flexible work from one of our offices or remote

• Healthcare Coverage

• Education Budget: Language lessons, professional training and certifications

• Wellness Budget: Mental health and fitness activity reimbursements

• Vacation policy: 20 days of annual leave and paid sick leave