Business Account Manager

Welcome to BGaming, a fun-loving, globally recognized game development studio! We’re a passionate team of open-minded people who turn bold ideas into online casino games that players genuinely enjoy.

Our people work from all over the world, united by a shared curiosity, creativity, and a love for what we do. We brainstorm across time zones, host online hackathons, meet at live events, and sometimes party harder than we plan to.

Here, everyone has a voice and a chance to grow. We move fast, experiment freely, and aren’t afraid to break things if it means learning something new. That’s how innovation happens here.

Join a team that believes in people, where collaboration drives results.

Role overview:

The Account Manager drives revenue growth and long-term partner retention through strategic commercial negotiations, operational/financial execution and promotions.

Responsibilities:

• Develop and maintain collaborative relationships with customers and partners.

• Establish and maintain an active and constructive relationship with other teams in the company.

• Timely notify clients about upcoming game releases and updates, provide the clients with necessary materials and information to ensure game releases on the scheduled dates.

• Promote BGaming games, regularly review games performance based on the target markets and peculiarities of the client and make recommendation to the client on the games with best potential.

• Analyse progress, promotion results, work out strategies of growth and client development.

• Develop business with existing clients and/or identify areas of improvement and growth where possible.

• Assist with challenging client requests or issue escalations as needed.

• Issue invoices (direct integrations only) and track payments by clients.

• Clearly communicate the monthly progress to the team lead.

• Prepare monthly reports on the progress of the account to the team lead, track key metrics.

• Prepare monthly promo discounts reports (both for accounting and clients) and monthly progress reports for clients.

Requirements:

• At least 2 years of experience in Account Management (or similar experience, like sales/customer success/B2B development/ business administration).

• Excellent communication, presentation and negotiation skills; comfortable engaging with clients and internal stakeholders.

• Ability to work cross‐functionally: liaise with technical, product, operations and marketing teams.

• Customer/service orientation: focus on delivering value, satisfaction, retention, and growth.

• Ability to manage multiple tasks and priorities.

• Strong analytical and decision-making skills.

• Ability to work with large volumes of information.

• Strong relationship management abilities.

• Self‐motivated, organized, strategic thinker.

• Detail-oriented and proactive mindset.

• Language proficiency: English — Advanced.

Nice to have:

• Industry knowledge.

• Education in Business, Marketing, International Relations, or a related field.

• Knowledge of Spanish would be a plus.

Work conditions:

• Work where it suits you: from home, the office, or a mix of both.

• 100% paid vacation and sick days, plus extra days off.

• Medical insurance and mental health support.

• BCoins for internal rewards and fun perks.

• Budget for professional development, certifications, and language courses (English and Polish).

• Hackathons, team events, and legendary parties.

• Kids’ camp for BGamers’ families.

• Referral program with real rewards.