Product Operations Manager

We are looking for a Product Operations Manager to drive operational excellence across our live products — Slimlink and SpaceLama. You will ensure the seamless day-to-day operation of these platforms, supporting growth through effective coordination between product, tech, and business teams. Your focus will be on execution: maintaining configurations, managing partners and vendors, monitoring key metrics, and enabling the continuous improvement of product operations. This is a hands-on role at the intersection of product, operations, and data — ideal for someone who enjoys turning ideas into scalable processes and ensuring products perform at their best.

Responsibilities

• Manage daily product operations: configurations, partner integrations, and platform performance.

• Coordinate cross-functional activities between Product, Tech, Support, Legal and Account Management teams.

• Collect, structure, and communicate operational requirements from internal and external stakeholders.

• Track key product metrics (usage, retention, delivery rates, performance KPIs) and prepare analytical reports.

• Identify and implement process improvements to increase operational efficiency.

• Support Product Manager in planning and prioritizing operational initiatives.

• Maintain structured documentation in Confluence and ensure alignment in Jira.

• Handle partner and vendor communications related to service delivery and operations.

Requirements

• 2+ years of experience in Product Operations, Project Management, or Business Operations (preferably in IT, SaaS, or Telecom).

• Experience working with B2B products and service platforms.

• Excellent organizational and multitasking skills.

• Strong analytical mindset and attention to detail.

• Confidence in professional communication and reporting in English (Upper-Intermediate or higher).

• Hands-on experience with Jira, Confluence, Google Workspace, and Slack.

Nice to have

• Experience supporting product management or working with live B2B platforms.

• Familiarity with Agile methodologies (Scrum/Kanban).

• Understanding of product metrics, data analysis, or BI dashboards (Looker, Power BI, etc.).

• Background in telecom, PaaS, or digital marketing tools is a plus.
   

We offer

• Official employment in Cyprus with work visa support.

• Opportunities for career growth — including progression to Product Manager role.

• A collaborative, professional, and friendly work environment.

• Flexible start to the workday and modern office in Limassol.