Payment Development Manager

Vacancy for relocation to Belgrade or for candidates based in Belgrade.

Citrus - dynamic IT company at the crossroads of marketing, gaming, and finance in the iGaming industry. Products are successfully launched across Europe, Africa, and Latin America. Company focuses on innovation, partnerships, and growth, creating a modern and friendly workplace where professionals thrive. Now we’re looking for a Payment Development Manager (Russian-speaking) to strengthen our Payment Department and help us expand and optimize payment solutions worldwide.

Why Join Us?

We know that great professionals deserve great conditions. Here’s what we offer:

• Competitive salary with annual performance reviews.

• Career growth opportunities — in our company, moving from junior to C-level is a real story, not a dream.

• Care for your well-being: private health insurance and Fit Pass for all employees.

• Work-life balance: 25 paid vacation days, flexible schedule, engaging team-building activities, and corporate events.

• Modern office in New Belgrade: panoramic views, lounge zones, fruits & snacks, billiard, table tennis, and PlayStation.

• Celebrations & perks: we love to celebrate special occasions — including birthday vouchers to make your day truly yours.

What You Will Do

🔹 Payment Systems Management

• Search, negotiate, and connect with new PSPs, acquirers, crypto, and alternative providers.

• Negotiate and finalize agreements: fees, limits, currencies, payment methods, compliance requirements.

• Conduct market research, monitor trends and competitors to evaluate our product’s position.

• Manage relationships with payment providers: day-to-day control, SLA monitoring, fast incident resolution.

• Oversee balances, commissions, settlements, and transaction flows.

• Reconcile PSP reports, prepare data for finance and accounting teams.

• Build long-term, strategic relationships with payment partners.

🔹 Analytics & Optimization

• Continuously monitor KPIs: approvals, rejections, chargebacks, speed, and transaction costs.

• Identify weak points and collaborate with Risk, Tech, and Product teams to improve results.

• Participate in evaluating and prioritizing providers by market and jurisdiction.

🔹 Payment Integration Support

• Collect and validate technical documentation from PSPs (API specs, rules, KYC/KYB requirements, limits).

• Prepare clear, structured tasks for internal developers with goals and deadlines.

• Coordinate communication between PSPs and the technical team, ensuring smooth integration.

• Test readiness (transactions, reconciliation) before go-live.

• Support launch of new providers/methods and provide assistance during the initial stages.

Requirements

• Native/fluent Russian, with strong working proficiency in English.

• 3+ years of experience in payments, account management, business development, or operational support in high-risk industries (iGaming preferred).

• Solid knowledge of PSPs, APMs, cross-border and local payment solutions.

• Strong skills in financial accounting/reporting for PSPs.

• Ability to multitask and balance development, analytics, partnerships, and operations.

• Experience working with international PSPs and understanding their requirements and models.

• Proficiency in Excel, Google Sheets, CRM systems, and basic BI tools.

• Independent, analytical, and responsible mindset with strong attention to detail.

What You Can Expect From Us

We will provide you with full support and resources to succeed in this role. You will become an essential part of our Payment Department, working side by side with professionals who are passionate about building world-class payment solutions.