Business Unit Lead (Health Services)

The Business unit Lead (Health Services) will lead the launch and growth of a new telehealth and prescription business line. This role owns strategy, execution, economics, and partner governance, working closely with Clinical, Product, Operations, Legal, and external care delivery partners.

What You’ll Do:

• Own overall performance of the telehealth business line across clinical quality, operations, and financial outcomes;

• Define scope, positioning, and launch roadmap for the pilot and subsequent scale-up;

• Own unit economics, including demand planning, service costs, and margin evolution; closely collaborate with Marketing and Growth on user acquisition component;

• Lead cross-functional alignment across Product, Clinical, Operations, Growth and Marketing;

• Govern external partners (telehealth providers, pharmacies, labs, etc.) through commercial terms, SLAs, and performance reviews;

• Drive executive decision-making by surfacing risks, trade-offs, and recommendations;

• Represent the telehealth business internally and externally as needed.

What We’re Looking For:

• 3+ years operating a digital health services business (telehealth / digital health / Rx-enabled consumer health);

• Senior operator / GM / Business Unit Lead experience in a GLP-1 health services model business that combining telehealth prescribing, medication supply, and a behavioural support layer/app;

• Proven P&L ownership for a Health Services (or equivalent) business line;

• Experience defining and evolving strategy and value proposition for a segment (pricing, packaging, service design) and translating it into clear cross-functional priorities;

• Track record of building and scaling technology-driven businesses or products from scratch;

• Strong experience leading complex cross-functional initiatives in regulated environments (clinical, legal, compliance, privacy, quality);

• Experience managing external vendors/partners at scale (selection, contracts, SLAs, performance management);

• Strong commercial and analytical skills, including ownership of key metrics, unit economics, and data-driven decision-making;

• Comfort operating in ambiguity and making high-stakes trade-offs across speed, quality, risk, and customer outcomes.

Perks and Benefits:

• Open-minded teams, a welcoming and inclusive company culture, plus the opportunity to make a real difference with a game-changing health tech product;

• A competitive salary package based on your unique expertise, skillset, and impact on the product plus stock options;

• Remote work opportunity;

• The equipment whatever you need to be happy and productive;

• 21 days annual leave, plus bank holidays (those observed where you live);

• A premium SIMPLE subscription;

• Flexible hours. We focus on your results, not how long you spend at your desk.